Rated 5 out of 5 by Rose200 love this washer
This washer has some great features and has been very easy to learn to use. Most of all the large capacity is a big time saver. I was concerned about the washer becoming unbalanced but this has yet to happen even after many loads including king size bedding, pillows, etc. Highly recommend
December 9, 2014
Rated 5 out of 5 by wgsmiami Great Machine, well designed and works very good.
Purchased 05/3013 and still working excellent, I experienced a fault due to the EEPROM (stands for Electrically Erasable Programmable Read-Only Memory computer) overloading the cache with accumulated fault codes and causing the washer to quit operations on the rinse /spin cycle time (20-18 minutes before end ). Service Tech performed a factory reset to the motherboard and machine is working perfect, recommended use of less detergent and fabric softener HE approved, This is an excellent well made machine, I am very satisfied with it's performance and quality. Always purchase the best extended warranty for the just in case moments, they were quick and responsible, very professional.
December 4, 2014
Rated 1 out of 5 by mary Terrible machine
I will state that this machine is very quiet. It does not shake and rattle my house even though it is situated in an upstairs laundry room. It is also pretty to look at. Other than those two characteristics it is awful.
First, you cannot take advantage of the large capacity because it always goes off balance. It takes a degree in rocket science to load it so it doesn't become off balance, so now my kids can't help with the laundry. I have tried 4 and 5 times to get some loads to balance and have read the directions multiple times. It is impossible to "correctly" load.
Secondly, sheets and towels become so twisted and contorted that they become damaged. I cannot mix sheets or towels with any clothing so I have to do MORE loads.
Also, I have found spots of detergent left on clothing and simple drool marks left on sheets. If it cannot remove drool, then what is it able to clean?
Finally, it also has significant water left in the detergent drawer and bleach compartment that create a musty, moldy smell in my entire laundry room. I have to manually dry the compartments out after each load.
Additionally, since there is no delicate or small load you cannot wash just one item.
My last machine was the cheapest, lowest end machine offered and worked like a horse. This was supposed to be an upgrade. I would love to have that old machine back!!!
December 1, 2014
Rated 5 out of 5 by Rocketman72 This product exceeded our expectations!
We purchased this product to replace our 7 year old whirlpool washer. This is our 1st Lg appliance product and we have been more than happy with it so far.This washer has so many features we like including the "no slam" lid! It handles large loads of laundry with no problem. And does a excellent job of washing our clothes and has saved us so many $$ on laundry detergent in the past 5 months we have owned it. We would highly recommend this washer to anyone.
November 22, 2014
Rated 5 out of 5 by Brenda H This washer can handle large loads easily
Quality of workmanship seems excellent, no problems so far, self leveling was easy. Machine will warn user when a larger load is loaded unevenly, machine stops the cycle and display shows a code the letters UE ( uneven load ). Quiet, efficient, very easy to use. Plenty of settings. Love it.
November 20, 2014
Rated 1 out of 5 by whatrtheodds Fleece - the worst thing for this machine
I share the exact same sentiments as previous reviewers relative to uneven loads. Fleece is the worst thing for this machine. We have four dog blankets made of fleece, bathrobes and sweaters made of fleece...this machine will NOT complete a wash cycle with ANY item of fleece in the load. Uneven load for hours on end, two years later my husband and I have had enough. Every weekend, we have to go through torture trying to SPIN ONLY an uneven load. It doesn't spin ONLY. It rinses and spins on the SPIN ONLY cycle. LG, I'll take my consumer spend to another brand never to buys yours again.
November 17, 2014
Rated 4 out of 5 by Tishy5 So many options available.
The washer overwhelms you at first with all the buttons and available options. However, all those options turn out to be great features and the machine is very user friendly. You can wash the smallest to the largest load with equally great results.
November 11, 2014
Rated 5 out of 5 by MtnMama91740 Love this washer
I love this washer. Having only purchased two new washers in 30+ years, I was concerned with being disappointed in quality, build, etc. The only issue I have is the locking lid. I understand why, but I do find it inconvenient when I find that dropped sock or missed towel and I cannot simply open the lid and pop it in. My clothes come out beautifully clean. The tub handled a large load of 2 large bath rugs, 2 plush bath sheets and assorted other cleaning and hand towels. I am very happy with this washer.
November 6, 2014