Rated 3 out of 5 by molly problems
Better make sure you read the manual thoroughly before use. This machine does not use enough water during a cycle! They design washers they claim are good for the environment because they use less water. However, in the manual they suggest selecting up to two extra rinse cycles if your clothes has too much soap build up! AND they suggest selecting extra water as well. I have definitely ran into the problem of my clothes starting to smell a little musty, due to soap build up. Even when using very little liquid detergent. Make sure you clean the tub monthly by selecting the clean Tub button. AND use extra rinse AND extra water. With all the extra water, AND the extra long time a cycle takes....not so efficient i'd say. Oh how I miss the old washing machines. I would NOT recommend this washing machine.
June 10, 2014
Rated 5 out of 5 by JDPA One of a kind
We have had this washing machine for a little over two months now. We've had several washing machines in our lives and not one of them compare with this one.
This washing machine is so quiet that I have to walk down the stairs and physically look at it to see if the load is done. Our clothes come out so fresh and clean and we can hardly believe how little detergent and water we use. I believe this washing machine will pay for itself in no time at all with the money we save on detergent and water. This is the first LG appliance that we have had and from now on I will replace all of our appliances with LG.
July 4, 2014
Rated 5 out of 5 by Dlovenburg Yes, this washer is THAT good!
After researching different washers in January, we decided this machine was the one for us! We are extremely pleased with the cleaning as well as the capacity. I believe I have washed a dozen pairs of jeans and khaki pants in one washing! ( I can't wait to get the matching dryer!) our clothing is softer and dare I say fluffier!! Even the lint in the dryer lint screen is fluffy!!
Several reviewers complained about the washer--out of balance or wrinkles. You MUST read the manual thoroughly before using!! Pretend there is an agitator in the center when loading. As you load the clothes, think of balancing the weight. Place heavier items of the load in the bottom. Fold pants and jeans and such to help prevent tangling. In three months, I have had only two loads go out of balance. It just takes a little time ... don't dump and run.
Regarding the wrinkling issue some reviews complained about.... You do have the ability to alter the preset wash settings! For clothing I use a medium spin and when I move the items from washer to dryer, I give the item a shake before it goes in the dryer. Those two steps eliminate wrinkling!
Yes, I highly recommend this washer! It can handle your laundry needs and treat your clothing with care. Read your manual and follow the instructions and you will be happy with your washer, too!
April 12, 2014
Rated 4 out of 5 by AlanLA So far so good
I'm writing this because I agonized over buying this washing machine. I read every review and while most were positive, I had trouble with the few negative reviews that were extremely negative. I got the impression, you either love it or hate it.
Areas of concern were:
- Out of balance spin cycles
- Water levels not correct
- Clothes not cleaned.
- Takes too long
- No waterproof items
I had it for two weeks now and nothing is out of balance so far. The water levels seem to work perfectly. My clothes are clean, but it does take a while. It's about an hour to an hour and a quarter per load. Since I knew it took extra time, there was no shock for me. I actually prefer the washer to take longer than the dryer. It means the clothes are already folded before I put in the next load.
My guess is there are a few lemons out there, or people are just angry because that is who they are. I have not tried anything that is waterproof. If I do, I will turn off the spin cycle and let the dryer work a little more. I also noticed that many of the negative reviews were for different washers. Maybe angry users are just bashing all of the machines. I don't really know. I do know that this seems like a great washing machine so far.
The washer holds a ton of laundry and is quiet. The only time I hear it is when the spin is starting up and slowing down. It makes a few minor noises as it sloshes the clothes around, but I only hear that if I'm in the same room.
March 20, 2014
Rated 5 out of 5 by Zeeks21 This product has everything you need.
I love how easy it is to use. The features and settings are perfect for any use. It is a little louder than expected. It is on the more expensive side but it is worth every penny.
April 13, 2014
Rated 5 out of 5 by btroost Happy Customer!!!
Purchased the Washer and Dryer together and have loved the decision since. It takes me nearly half the amount of time to do laundry and my clothes come out very clean. I was hesitant about having no agitator in the washer and realized shortly after my first wash that these were very efficient at getting the job done. I think he bad reviews on this page are silly most complaints that I have read looks like they did not read the directions on the correct settings for their loads. This washer spins fast enough to virtually dry the clothes so much that dryer times are half as long. Great product!
April 2, 2014
Rated 1 out of 5 by Disappointed Wash Woman Very Poor Machine
I am sorry to say that this machine is very poor. We have had it now for 2 months, and have tried multiple wash loads of various sizes and fabrics and various settings. Unfortunately, it seems EVERY time, we do not have a full 3/4 + tank of very common clothes, it alarms UE on EVERY spin cycle. The spin cycle seems to be over sensitive no matter what you are trying to wash- i.e. towels, kids load, delicate, blanket, etc. I bought it because of the large capacity, with the option to be able to wash blankets, however, any other wash load, it does not like. As well, I do not find that it gets the clothes as clean as a front load or other style machines.
I am sure, LG will need to fix this issue in the software and change the sensitivity of the spin cycle- when they do, it will be a nice washer I am sure, but right now, I would be cautious of purchasing.
March 28, 2014
Rated 5 out of 5 by Kiddiekakes Love the product...Very Quiet
The only issue I have is that the height of the washer is very deep.I am a 4'11 woman and I need a stool to get up inside to unload the clothes to the dryer.
March 26, 2014