To properly experience our website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The website utilises responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents
< Return to Promotion

LG / Masons & Homemakers Pre-order Campaign

02, 22 2018 ~ 02, 26 2018

Terms and Conditions

By purchasing the participative LG Home Appliance models LG Electronics’ will give you free delivery and a 39L NeoChef convection microwave on the product you are purchasing. You, the Participant, are deemed to have read, understood and accepted these terms and conditions.

  1. The Campaign is organized by LG Electronics S.A. (Pty) Ltd (the “Promoter”) and is open to participants who reside in South Africa, are natural persons and who are 18 (eighteen) years of age at the commencement date of the Campaign.

  2. This Campaign includes employees, directors, agents/agencies, contractors and consultants of the Promoter and all other participating companies and their immediate families, life partners, associates or business partners of the Promoter, LG’s associated companies, and outlet owners and their immediate families and staff.

  3. The Campaign starts on 22 February and ends on 26 February inclusive (“Campaign Period”).

  4. A copy of these T's & C's are available on the LG Website Participation in the Campaign constitutes acceptance of the Campaign rules and all Participants agree to abide by the rules.

How to qualify
  1. During the campaign period at Homemakers starting 22 February and ends on 26 February, participants who’ve purchased the below participative LG Home Appliance models have to send a copy of their purchase invoice, ID, Full Name and Surname as well as contact number and physical address to

  2. LG will vet all submissions and contact you via the mobile number you used to submit your details within 48 hours.

  3. You can expect your product & added value within 2 months from when your application has been validated by LG due to stock expected in the country by 14 April 2018, there might be an extension of time due to any port delay. This will be communicated via

  4. Participant models and added value:

    • LG InstaView Door in Door, Side by Side refrigerator with Water and Ice dispenser GC-X247CSBV
      a. Receive 1 x Free LG NeoChef 39L Convection Microwave MJ3965BIS
      b. Premium Delivery & Installation

    • LG TWINWash Twin Loader Washing Machine 12/8kg with 2kg mini wash.
      a. Receive 1 x Free LG NeoChef 39L Convection Microwave MJ3965BIS
      b. Premium Delivery & Installation
      c. 1 Year supply of OMO washing Powder (This includes 12 bottles of OMO Liquid washing powder)

  5. The Promoter is not liable for any technical failure that may result in an entry not being successfully submitted. The products are accepted by the participant at his/her own risk and the Promoter is not liable, at any time, for any death, injury or liability arising as a result of redeeming the products.

  6. The duration of this Promotion may also be extended or curtailed at the sole discretion of the Promoter. If this is the case, the Promoter will provide notice of this on the Website, It will be the participant’s responsibility to check for any extension and/or alterations of the duration of the campaign.

  7. The Promoter does not assume responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of entries.

  8. The Promoter and/or any of its subsidiaries do not accept any responsibility whatsoever for lost entries, corrupted and/or delayed entries as a result of any network, hardware or software failure, among others, of any kind.

  9. All Participants indemnify the Promoter, advertisers, suppliers and nominated agents from any loss, damages, liability, claim, expenses, cost orders or demand which may arise as a result of a Participant's entry and/or participation in the Campaign and, where applicable arising from negligent acts and/or omissions of the Promoter.

  10. The Promoter reserves the right to disqualify any entry in the event of fraud in any form has been committed by any of the Participants.

  11. All risks and ownership of the products shall pass to the participant upon payment thereof and all of the Promoters obligations in regard to this Campaign shall terminate.

  12. In the event of a dispute in regard to any aspect of this Campaign and/or the Terms and Conditions, the Promoter’s decision will be final and binding and no correspondence may be entered into.

  13. User data collected via this Campaign will not be used for any other purpose than for this Campaign only.

  14. The Promoter and Mason’s, shall utilize all reasonable precautions to ensure that all participants’ personal information is kept safe and secure during the promotion period and shall dispose of such information thereafter.

  15. The Promoter may refuse to award the products to any winner/s if these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. The Promoter is entitled in its entire discretion to reject any participant and winner for any reason.

  16. To the extent permitted by the Consumer Protection Act and any other applicable law:

    • The participant(s) hereby indemnifies the Promoter against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to the Campaign.

    • The Campaign shall not impose any obligation on the Promoter to make payment for any tax obligations on behalf of the participant/s to the South African Revenue Services and the participant/s shall bear liability for payment of such tax obligations to the South African Revenue Services. The participant/s indemnifies and holds the Promoter harmless from any and all liabilities which may arise in respect of the above.

    • The Promoter shall not be held liable for any damage of whatsoever nature arising out of or resulting from the use or submission or uploading of any material, photograph, picture, graphic or image during the Campaign.

    • By submitting an entry, participants accept and unconditionally agree with the above terms and conditions.

  1. If this Campaign is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorized intervention or fraud, the Promoter reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Campaign as appropriate, subject to the approval of relevant regulatory authorities.

  2. As permitted by Law, the Promoter reserves the right to cancel, suspend or terminate this Campaign, without notice at any time, and such cancellation, or termination shall be deemed to have taken effect from the date of publication on the Promoters’ website

  3. No liability shall lie against the Promoter in favour of any participant and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Promoter.

  4. Any dispute or claim arising out of or in connection with the Campaign shall be governed by and construed in accordance with the laws of the Republic of South Africa.

  5. The Promoter accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for delayed delivery of the products, but not limited to, stock unavailability, strike, lock out, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

  6. If part or all of any clauses of these Terms and Conditions is illegal, invalid or unenforceable:

    a. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
    b. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.