My air conditioner cannot be turned on. Why?
Symptom
1. My air conditioner cannot be turned on.
2. The Circuit breaker trips.
▶ If my air conditioner cannot be turned on.
Cause
Power may not be turned on due to power outage or tripped circuit breaker. -> Please check the connection or the extension cord.
How to fix
1. If power is on : call a service center for technical assistance
2. If power cannot be turned on, try resetting the circuit breaker.
Do not plug a product in a multi-outlet strip with heavy power consuming devices
such as a microwave oven, an iron, or a hair dryer
※ Avoid use of a multi-outlet strip unless necessary.
Plug in the power cord into a wall socket.
If the symptom persists, contact your apartment management office or electricity provider.
<Check the circuit breaker>
▶ The circuit breaker trips more than once in a day.
Cause
This may occur due to overload when electricity consumption is high.
If the air conditioner works properly in the morning and evening, it may not be due to the product defect.
How to check
Please contact the authorized service technician or the installer and have your circuit breaker checked or replaced
if it trips more than once in a day during use.
▶ How to check the circuit breaker capacity
-MCA Value〈 Rating for the circuit breaker capacity〈 MOP Value
-MCA (Minimal Circuit Ampacity): Standard running current* ▶25
-MOP (Maximum overcurrent protection): Standard running current * ▶25
EX) The circuit load capacity for a product with 15A of the standard running current
(MCA Value)18.75 〈 20A/30A 〈 (MOP Value) 33.75
<Check the circuit breaker>
▶ My circuit breaker trips immediately after I flip the switch on.
Cause
If the circuit breaker trips after installing a high electricity consuming product, it is due to a shortage of electricity capacity.
Please contact a qualified person to check the house wiring.
How to fix
1. Please try resetting the circuit breaker for the product.
If the symptom persists, please contact your property management office or electricity provider for technical assistance.
※ If the circuit breaker trips as soon as the AC is turned on after installation,
contact the authorized technician or the installer to have it checked first.
2. If the circuit breaker suddenly starts to trip, please check for short circuits.
Please contact the service center for technical assistance.
※ Avoid use of a multi-outlet strip unless necessary.
Plug in the power cord into a wall socket.
< Check the circuit breaker>
