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Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Disable the skype due to spec out.
2. Applicable model list
3. Release History
1. Apply Terms 2.0
2. Improve Membership Usability
1. Netflix ESN Key Re-Download
2. DailyMotion Website player bug fix
1. Improve no EPG display in Guide(NewZealand)
2. Imporve widevine drm issue
1. Disable the skype due to spec out.
1. SmartShare PC SW(DLNA)
[PC requirement for installing LG SmartShareTM]
CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper
Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
The Pen(AN-TP300) and USB dongle(AN-TD200) should be buy extra accessory.
Disconnect the USB dongle first to install the driver.
[Supported Operating System]
- Windows XP
- Windows Vista
- Windows 7
(Windows 7 Starter Edition is not supported.)
[Recommended System Requirements for Pentouch]
- CPU: Dual-Core 2GHz or better
- Memory: 1GB or more
- HDD: 500MB or more
- Display: Graphics card with 1920x1080 (PV490, PZ850 series)
or 1024x768 (Other models) via an RGB or HDMI output port
- Windows 7 is recommend due to its support of multi-touch.
[Application TV Model list]
How do I set the mode to watch 3D image? How to fix - Input modes which support 3D effect are HDMI/RGB-PC/USB/DLNA/Component/DTV signal. ※ 3D effect supporting input mode varies depending on models, so please refer to user guide for 3D input Supporting format as follows. HDMI cable is...
How can I set on/off time? Symptom Do you want to schedule on/off time? You can schedule on/off time in the Settings. ※ To use this feature, it must have correct current time. If the clock is set “Manual”, you need to set time again after turning off the power supply. How to fix Non-S...
No standby light Symptom Even though you turn on the power, you don’t see power light on. Even though you turn off with remote control, power light doesn’t indicate anything, ※ The location of power indicator may vary by model, and LG logo or red LED appear in the middle or bottom rig...
I can't get some channels Symptom To set Auto Tuning mode How to fix How to set Auto Tuning ※ Setting procedure/adjustment menu differs from model to model [Menu] → [Channel] → [Auto Tuning] Smart TV before 2013 Menu → Setting → Channel → Auto Tuning → Start webOS TV after ‘14 HOME → ...
No sound Symptom When there is no sound, please check if : 1. the sound volume is “0”; 2. it is “Mute” mode; 3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check the volume of set-top box whether it is set “0” or “Mute”. How to fix To ch...