Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
GE20LU10 Version FE06 Firmware Update
To update the firmware of the GE20LU10 please refer to the following instructions:
Note: Not following the subsequent update instructions explicitly will result in
permanent damage to your drive, for which LG will not be responsible.
This firmware update is for drives with original firmware versions below FE05.
The drives must be original LG branded drives with the DVD Writer model number
GE20LU10(no OEM units).
If you have an OEM unit, branded with another manufacturers name,
please contact that manufacturer for support and firmware updates.
This firmware update is for use only on PC’s with Windows Vista,
Windows XP and Windows 2000
※ Critical Instructions: (to be followed carefully)
1. Connect the drive at USB port by it self.
2. Download the file GE20LU10_FE06(EW).ZIP to a folder of your choice.
This download includes this “Read me(ew)” text file,
as well as the GE20LU10_FE06.EXE program, which will auto-update your drive's firmware.
3. Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC,
during the update process, thus interrupting the update and damaging the drive).
4. Check the drive to ensure that there is no disk in the tray before you start
the update procedure.
5. Go into the folder with the update file and double click the GE20LU10_FE06.EXE program
and click the “update” button (red). Once the update is complete,
you will see “Firmware Update Complete” and the button will become green
and advise you to reboot the system.
You will need to reboot your PC.
The update will be complete, after you reboot your system.
I tried to disconnect and re-connect the speaker cable Symptom No sound at all How to fix If it is disconnected or not connected properly, it won’t work. Please check the connection. Speaker composition and terminal connection Differently colored bands are attached at the end of the c...
Connection is good How to fix Cable may be worn out or the connection is unstable. If there is a change in your screen as you touch the cable, you need to replace it. When you connect the cable, you need to match color and shape. - For External Input ① Connect cables between OUT termi...
I can't turn it on Symptom It shows [LOCK] or [SAFE] on the display window. How to fix See the Lock System of your model. (It may vary by model)
I see ERROR text Cause If noise signal due to crumpled tape or foreign objects is input, it may occur. How to fix ①For wet type tape, add 6 drops of alcohol and insert the tape. Play 20sec. → Forward 10sec. → Rewind 10sec. Do not press Stop button while doing this. Clean it until audi...