How to Maintain Your Wash Tower Washing Machine

How Do You Maintain a Wash Tower Washing Machine?

Owners play a key role in the long-term performance of their Wash Tower washing machine. Simple actions done regularly ensure years of reliable operation.

Drum Clean cycles are often ignored because users assume regular washes keep the washer clean. In reality, modern machines use less water and energy, which leaves more residue behind. Running Drum Clean ensures consistent results.

• Run Drum Clean every 30 washes or once a month.

• Use hot water or an LG-approved cleaning product.

• Follow up by leaving the door slightly open to dry the interior.

The lint filter traps debris to protect the drain pump. If it clogs, water may drain slowly, extending cycle times or triggering error codes.

• Inspect monthly. Remove the filter and rinse under warm water.

• Use a soft brush. This clears stubborn fibers without damaging the mesh.

• Check after heavy loads. Bedding or towels shed more lint than standard loads.

Not all noises mean a call to service. Many can be corrected at home.

Common fixes:

• Thumping sounds: Caused by mixed heavy and light items; rebalance the load.

• Metallic clinks: Check for coins or small items in the drum.

• Vibration walking: Adjust the leveling feet and avoid overloading.

Alongside monthly checks, daily habits keep the washer clean, odor-free, and running efficiently.

Daily Care Habits That Make a Difference

Daily care is simple but effective. Wiping the door seal, leaving the washer open to air out, and removing laundry promptly prevent common issues.

Moisture left on the washer door and gasket is the leading cause of mold and mildew. A simple wipe after each cycle prevents this problem.

• Use a soft cloth or towel to remove moisture from the door glass.

• Wipe along the gasket folds, where lint and detergent often collect.

• Pay attention to detergent residue, which can trap water.

Many owners close the washer door to keep the laundry room tidy. Unfortunately, this creates the perfect environment for mold.

To balance cleanliness with maintenance:

• Leave the door cracked for at least an hour after washing.

• For small spaces, prop the door slightly instead of leaving it wide open.

• Store the machine with the door open overnight if possible.

Many people forget about laundry during busy days. Building a habit of prompt removal keeps laundry efficient.

• Start loads when you know you’ll be available to finish them.

• Use smart notifications through LG ThinQ to remind you.

Beyond daily care, regular cleaning cycles and seasonal maintenance are essential to protect the appliance long-term.

How Often Should You Clean Your Wash Tower?

If odors, stains, or reduced performance appear, it’s time for cleaning. These are signals that the washtower washing machine needs maintenance.

Monthly drum cleaning is a key step in keeping the Wash Tower fresh and efficient. Even with HE detergent, residue from soap, fabric softener, and dirt builds up over time. If left unattended, it causes odors and reduces wash quality.

• Use hot water. Heat dissolves detergent scum and sanitizes the drum.

• Add LG-approved cleaning tablets for stubborn odor or residue.

Knowing when to replace filters is not always obvious. To stay on track:

• Mark a reminder in your calendar every six months.

• Inspect filters when you perform other routine maintenance.

• Keep a spare filter kit on hand for quick swaps.

Proactive replacement ensures the Wash Tower never suffers unexpected downtime.

Mineral build-up forces the Wash Tower to work harder, increasing energy use. Quarterly deep cleaning prevents this.

• Use LG’s recommended descaler every three months.

• Wipe all rubber seals and dispensers where residue collects.

• Flush inlet filters with warm water to remove deposits.

Even with good habits, occasional errors or glitches can happen. Learning simple troubleshooting steps helps avoid unnecessary service calls.

Simple Fixes Before Calling for Service

Some fixes are easy, but persistent leaks or electrical faults should be handled by professionals. Knowing the difference saves time and money.

Resetting the Wash Tower washing machine is simple, but doing it incorrectly can damage the system. Always follow safe practices:

• Use the power button first before unplugging.

• Allow a full five-minute break before reconnecting.

• Confirm the washer is on a stable power source before restarting.

Resets solve many small issues without calling a technician, making them a valuable tool for owners.

The Wash Tower includes built-in diagnostic cycles that test sensors and components. These are useful for detecting problems early.

How to run:

• Access the diagnostic function through the control panel (steps vary by model).

• The cycle runs a self-check of water flow, drum movement, and sensors.

• At the end, error codes may display for further action.

The LG ThinQ app allows remote troubleshooting, including rebooting the Wash Tower. This is especially useful for smart error resolution.

• Open the LG ThinQ app on your phone.

• Connect to your Wash Tower via Wi-Fi.

• Select the reboot or reset option from the device menu.

• Follow prompts until the reboot completes.

The LG Wash Tower washing machine is built for performance and durability, but its longevity depends on consistent care. Daily habits like wiping the gasket and removing laundry, combined with monthly drum cleaning and quarterly descaling, keep the machine fresh and efficient. 

When small issues arise, tools like diagnostic cycles and the ThinQ app provide quick solutions without the cost of service calls.

By treating maintenance as part of laundry care, owners protect their investment, save on energy and repairs, and enjoy years of reliable performance from their Wash Tower.