Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

LG TV - Sound stops intermittently

Troubleshooting

Sound stops intermittently


Symptom

 It stops intermittently.


  How to fix

If normal when playing other DISC: 

① Original DISC : Check if there is a scratch or a foreign object on the surface.
② Copy : Try it on other plyer. The original disc may be the cause.

If still abnormal when playing other DISC:

It may be due to dust or foreign object on the lens. Clean it with Disc cleaner.


 ※ You need to purchase the Disc Cleaner separately.
 



*Required question