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  • Document Contents
    Troubleshooting
    Did you use Tag On feature on your smartphone to connect with a TV?
    Did you use Tag On feature on your smartphone to connect with a TV? Symptom 1. How to use the Tag On feature to connect a smartphone to a TV. What is Tag On? 1.This feature is used on smartphones to transmit data in order toshare content be...
  • Document Contents
    Troubleshooting
    Remote control is not working.
    Remote control is not working. How to fix1. Switch on at the bottom of the product.- If you turned off TV with power switch, you can’t turn it on with remotecontrol.- The location of AC power switch may vary by model or may not exist.2. Che...
  • Document Contents
    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Document Contents
    Troubleshooting
    Energy saving mode is not working.
    Energy saving mode is not working. SymptomYou can’t select Power Saving Mode.How to fixCheck the mode.When it is set as THX, the brightness is set appropriate for theatre (darkmode).
  • Document Contents
    Troubleshooting
    Did you change batteries if Magic remote does not work?
    Did you change batteries if Magic remote does not work? Symptom 1. Magic Remote does not work. Cause 1. New Magic remote (M4 model) may show inaccurate cursor movementor malfunction. 2. Magic Remote consumes batteries faster than a normal r...
  • Video Contents
    Troubleshooting
    Hospitality Display - Non-webOS Cloning [Video]
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