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I cannot connect to wireless network.

Troubleshooting

I cannot connect to wireless network.


Symptom


For wireless network connection of Smart TV, check the items below.

Router and wireless network availability

- TV embedded with WI-FI

For some models, they need wireless dongle(AN-WF100) connection.   

If you connect through LAN, wired network will be connected. If you want wireless network connection, you have further steps to take.


How to fix
    

Non-Smart TV

- Smart TV ‘11~’13

SmartSettingsNetworkNetwork ConnectionComplete





*Required question