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Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
[Application Model list]
32LD560-TA
32LD650-TA
32LE5500-TA
32LE5510-TB
32LE7500-TA
37LD650-TA
37LE5500-TA
37LE550C-TA
37LE5510-TB
37LE7500-TA
42LD560-TA
42LD650-TA
42LE5500-TA
42LE550C-TA
42LE5510-TB
42LE551C-TA
42LE7500-TA
42LE8500-TA
47LD650-TA
47LE5500-TA
47LE5510-TB
47LE7500-TA
47LE8500-TA
52LD560-TA
55LD650-TA
55LE5500-TA
55LE5510-TB
55LE7500-TA
55LE8500-TA
TV takes time to load the picture after turning on Symptom It may take some time for OLED, LED, LCD TVs to show the picture after they are turned on. How to fix Check if the LG logo appears on the screen when you turn it on. If you are using set-top box, check if it is turned on. ※ Fo...
TV picture is dark Symptom If TV is set to energy saving or eco mode, display becomes dark. Dark picture Normal picture How to fix Menu→ Picture→ Energy saving mode→Off or press “energy saving mode” of remote control repeatedly and choose “off”. Menu→ Picture→ Picture mode→ Vivid [Sma...
LG Optical Audio or Multi-channel Audio Output The Optical Digital Audio Output or HDMI/ARC Multi-channel Audio Output is available as PCM or Auto. DTS Audio is not supported on current LG Televisions. PCM - Used for simple systems, sound bars or 2.1 systems. Auto - Used for DolbyTM 5...
No audio on the left/right speaker Symptom No audio on the other speaker How to fix Control sound balance. ☞ You can adjust the balance of left/right sound. How to set Non-Smart TV Menu→Sound→Sound balance→Left/Right adjustment [NetCast] 2012-2013 Smart TV Home →Setting →Sound→Sound b...
No Standby Light Symptom No ST_BY light after connecting the power? No ST-BY light after turning off the power with remote control? ※ Location of ST-BY light varies depending on models, or LG logo or redLED is located at the center or right bottom of display. How to fix Non-SMART TV I...
[Video]How to install and delete apps on your webOS TV.
http://www.lg.com/au/lgoled/AI.jsp#Intro
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