Skip to Contents Skip to Accessibility Help

42PC1R.ATC

Help Library

Topic

  • Document Contents
    Troubleshooting
    Incorrect time.
    Incorrect time.SymptomTime on the TV is not correct. If you push OK button (informationdisplay), you can check the time set.① For those receiving digital signal through antenna, if you set “Auto”, thetime is set as the one transmitted from ...
  • Document Contents
    Operation
    Do you want to lock a particular channel and external input?
    Do you want to lock a particular channel and external input?Symptom Do you want to lock a particular channel, external input, or APP of SmartTV? You can lock a particular channel or external input throughLock feature and if you enter passwo...
  • Document Contents
    Troubleshooting
    Do you hear noise when watching? (High frequency noise)
    Do you hear noise when watching? (High frequency noise)SymptomHigh frequency noiseHow to fixCoil type parts are used for TV configuration and they create noise. If there isno trouble with display, you may be carefree to use it.※ watching di...
  • Document Contents
    Troubleshooting
    If you push power button on the product, do you see "Key Locked" on the screen?
    If you push power button on the product, do you see "Key Locked" on the screen?SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixYou can turn on/off Key Lock with remote control as below.M...
  • Document Contents
    Troubleshooting
    Do you hear noise even if you turn off the TV? (Thermal noise)
    Do you hear noise even if you turn off the TV? (Thermal noise)SymptomClattering noise How to fix- Clattering noise : This is common for thermal deformation products like cars,or furniture made of plastic and this is due to temperature and h...
  • Document Contents
    Operation
    Do you want to use headphone?
    Do you want to use headphone?SymptomListening to sound with headphones How to fix1. Check if there are 3.5m stereo (Audio) terminal and monitoraudio output terminal on the product.※ Some models are provided with this feature..
See more

Contact

WhatsApp icon WhatsApp icon WhatsApp

Phone icon Phone icon Telephone

E-mail icon E-mail icon Email

Customer Survey icon Customer Survey icon Customer Feedback

LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.