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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
No 3D image after connecting external devices (USB drives, Blue-ray, etc.).s How to fix - 3D supported modes are HDMI / RGB-PC / USB / DLNA / Component / DTV.※ 3D supported mode may vary by model. Refer to the user’s manual to check 3Dsuppo...
Video is not matched with audio.SymptomAudio and video don’t synchronize.You can adjust AV Sync. from sound menu.※ This is provided for some models only. How to fix[Settings] → [Sound] → [AV Sync. Adjust] → [On]※ The more “- “, the faster t...
How can I set on/off time? SymptomDo you want to schedule on/off time?You can schedule on/off time in the Settings.※ To use this feature, it must have correct current time.If the clock is set “Manual”, you need to set time again after turni...
No broadcasting screenSymptomTo set Auto TuningNon-SMARTHow to fixHow to set Auto Tuning ※ Setting procedure/adjustment menu may vary by model.Menu → Channel → Auto Tuning