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Learn about LG Electronics latest news and announcements

Monitor Service Program - 27UP600-WY, 27UP650-WY

[Notice] Monitor Service Program
LG Electronics has discovered a potential “No Power” issue that may arise in two monitor models produced from October 2021 to April 2022. For the convenience of its customers, LG is offering free preventative service to replace the mainboard on the following models:

Production Year/Month

Model Name

October 2021~April 2022

27UP600-WY

27UP650-WY

To determine the product date of eligible monitors:


The free preventative service is only being offered for above named models manufactured between October 2021 and April 2022. To arrange the free preventative service, please call the Customer Call Centre.

- Call Centre: +1-888-542-2623

All other terms of LG’s limited warranty continue to apply. This service program does not extend any warranty coverage.