Skip to Contents

Help Library

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

YouTube - Service termination on conventional Smart TV

  • Troubleshooting - Applications
  • YouTube - Application will not load
  • Troubleshooting
  • TVs




Inevitably, it was bound to happen. HTML5 has taken down Flash out of the limelight. YouTube will no longer be supporting Flash-based content streaming. This means that a goodnumber of older Smart televisions and Smart devices will no longer offer direct access to the User Created Content service provider. Does this represent the end of the world? Not at all!

NetCast type Smart televisions build in 2012 or earlier will soon be deprived of YouTube content streaming from their Premium Content platform or dashboard.

As of June 30th, 2017 Flash-based YouTube streaming service will be permanently suspended from Smart televisions not featuring HTML5 decoding.

Regrettably,for the early adopters a decade ago, it is with sadness that we witness such rapid technological evolution.


 Recent Development Update (December 2017)


For those who were spared from the initial service termination on Flash-based conventional Smart televisions but still currently own an older LG Smart television running the LG NetCast operating system version 2.0 & 3.0 ONLY, your television will be regrettably equally affected by this service termination. Any non-webOS LG Smart TV running NetCast version 4.0 or greater will continue being offered the service.


                                NETCAST OPERATING SYSTEM DASHBOARD


 YouTube Statement




As we are bound to witness with many digital devicesthat have not yet been invented there is a good chance majority of them will beshort-lived in favor of their successors which might be so advanced that backwardcompatibility may never be an option.

I realize aforementioned statement to be pushing theenvelope over the edge but collectively we need to accept that changes, andespecially quick changes, will be more and more imminent as we and technology evolve.

So, in the case of YouTube, they saw fit the timeand opportunity to move forward with HTML5 over Flash. That is the reality and nothingyou and I could do will change that.

The options are quite clear:

  1. Hardwire a computer to Flash-based Smart TV
  2. Push streaming content from smartphone to Smart TV
  3. Get yourself a streaming stick or streaming media box and connect it to TV
  4. Latest game consoles can stream YouTube HTML5 content
  5. Upgrade to a brand new Smart TV



YouTube app icon will lingeron these older Smart televisions’ dashboard until Premium Content re-packingprocess has been completed and television’s software updated. In the meanwhile,any attempt to access YouTube service by clicking icon on screen will producethe following message:





Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
Q1-1. Why were you dissatisfied withthe usefulness of this information?

Characters left : 500 / 500

LG Product Service and Support

Get your questions answered about product setup, use and care,
repair and maintenance issues. We can help.