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Altering Sound Effect option either unresponsive or noisy

  • Audio Issues
  • Audio Quality
  • Troubleshooting
  • Home Audio

WHILE STREAMING FROM USB DEVICE, CHANGING SOUND EFFECT IS UNRESPONSIVE OR NOISY

 

While streaming from a USB device connected to the SK6Y sound bar, any attempt to change the Sound Effect will result in some unwelcomed noise from the sound bar or new selection not taking effect.

 

 Issue

It has been reported recently that the LG sound bar, model SK6Y, showed erratic behavior whenever users were streaming from a connected USB device and attempting to change the Sound Effect selection. Changing the Sound Effect either resulted in introducing some random undesired noise in the audio playback or the selection would simply not compute (unresponsive).

 

 Troubleshooting

The software of the sound bar will need to be updated.

 

  Checklist

 In order to update the device’s software to the latest most recent version, users will need to have downloaded and installed “LG Wi-Fi Speaker” app from the Google Play Store.

 

 

 Also, ensure the sound bar is connected to your home network.

 

  Procedures

 

 


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