Product Support
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Learn about LG product's latest software information and tips.
- Mobile
- Cell Phones
- LGH831
LGH831
Warranty Information
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If you need Repair Service, submit an online service request.
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Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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Owner’s Manual is a basic instruction that contains the product installation and usage.
Owner's Manual
- 12/30/2016
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Specification is a detailed description of the criteria for the constituents, construction, appearance, performance, etc.
Specification
- 11/30/2017
Software & Firmware
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Software Update
Learn more about warranty information
WAY 1.FOTAIt allows you to conveniently update your phone's software to a newer version via Firmware Over-the-Air (FOTA) without connecting with to USB datge cable. Learn more
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PC Sync
LG BRIDGE
LG Bridge is an application designed to interlocked with LG devices (mobile phones and tablets) for convenient management of files and data.
- 1Download ‘LG BRIDGE’ application
- 2When installed, the S/W automatically launches
- 3Plug your phone and don't have to synchronize
Features- Device SW update
- Backup data to PC/Mac and restore from PC/Mac
- Cable-free USB connection
- OS: Windows XP 32bit, Vista 32/64bit, 7 32/64bit, 8 32/64bit, 8.1 32/64bit
- CPU : 1Ghz processor or higher
- Memory : 2GB RAM or higher
- Graphics card: 1024 x 768 screen resolution or higher and 32-bit colour
- Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
- Required Software : LG United Mobile driver, Windows Media Player 10 or higher
- LG Bridge is a new, light-weight piece of software that works with the LG G4 and later.
- Some of the 2015 range of LG mobile devices may not be compatible with LG Bridge and would recommend using LG PC Suite.
- You may also find that some features of LG Bridge may be limited depending on the device, region and / or network.
- The backup / restore feature of LG bridge is not compatible with LG PC suite.
Help Library
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Reverse & corrected selfie options
- Operation
- Cell Phones
MIRROR-EFFECT / FLIPPED PHOTO Front-facing cameras are generally designed to produce mirror-effect selfies. For those who wish the flexibility between mirror-effect selfies and corrected version of the photo, the G5 smartphone front camera let you choose between both options. How to u...
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Viewing number of currently running Internet windows
- Operation
- Cell Phones
NUMBER CURRENTLY RUNNING INTERNET WINDOWS From Chrome Browser tap menu icon at top right > Settings > Merge tabs and apps > Disable. This will show the number of opened windows next to the URL box field.
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Going about using Google Drive
- Operation
- Cell Phones
GOOGLE DRIVE FEATURE You can access all files from your smart phone, tablet or computer at any time, using Google Drive. As all files including video, pictures and documents are securely stored away and regularly made back up, you don’t have to worry about file loss. If you invite oth...
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Selecting picture resolution
- Operation
- Cell Phones
SELECTING PICTURE RESOLUTION You can select and use between the 3 option snapshot aspect ratio to adjust resolution when taking a picture or capturing a video. How to Use You can set Camera > General mode > Settings > 16:9 touch > Aspect ratio (16:9, 4:3, 1:1) and video resolution (UH...
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Camera HDR mode
- Operation
- Cell Phones
CAMERA HDR MODE High Dynamic Range (HDR) is a camera shooting mode that compensates for lack or low backlight. HDR is effective when taking a picture in a dark place, by increasing the brightness of sombre areas, while preventing image blooming in brighter areas as much as possible. s...
Video Tutorials
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[Video] How can I export contacts from my phone to the PC?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I export contacts from my phone to the PC? Quick simple to follow instructions addressing issue of exporting phone contacts stored on one's Android phone over to one's personal computer. TEMPORARILY OUT OF ORDER!
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[VIDEO] - Sending data to SD card
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[VIDEO] Screenshot & How to use
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[Video] How can I use my phone when touch screen is cracked?
- Troubleshooting
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use my phone when the touch screen is cracked? Troubleshooting tips addressing issue of making use of a smartphone if display screen is cracked. Going about making some use of the smartphone despite maneuvering with a cracked screen.
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[Video] How can I use Q Pair?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use Q Pair? Q Pair is a G Pad pre-installed Application that requires being downloaded and installed to your smartphone via Google Play Store in order for the G Pad to view incoming calls, messages and notifications as well as accessing the Internet from the G Pad. T...
Compliance Information
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