Product Support
Receive help on your LG product
Learn about LG product's latest software information and tips.
- Mobile
- Cell Phones
- LGTU915
TU915
LGTU915
Warranty Information
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Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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Owner’s Manual is a basic instruction that contains the product installation and usage.
Owner's Manual
- 05/03/2012
Software & Firmware
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Software Update
FOTA (Firmware Over-the-Air)
It allows you to conveniently update your phone’s software to the latest and newest version via Firmware Over-the-Air (FOTA) without having to connect phone via USB data cable to computer. Learn more
USB Driver- 1Download the USB DRIVER (Please do not install yet)
- 2Download, install then open the LG MOBILE SUPPORT TOOL
- 3Connect your phone to PC by using the bundled USB Cable
- 4Install the USB DRIVER
The phone software upgrade stopped before completion?- Don't close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on our PC. After that, please restart the update.
- Otherwise, please select "Customer Support"-"Recovery Phone" in LG MOBILE SUPPORT TOOL. Then, you can start to recover your phone.
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PC Sync
PC Sync
To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.
- 1Download ‘PC Sync’ application
- 2When installed, the S/W automatically launches
- 3Plug your phone and don't have to synchronize
PC REQUIREMENTS FOR LG MOBILE SUPPORT TOOL- PC requirements for LG Mobile Support Tool
- 1GHz or higher Pentium-compatible processor
- At least 512MB of RAM (memory)
- Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
- Administration rights on the PC for software installation
- High-speed Internet connection
Help Library
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Transferring Media Files between Phone & Computer (PC or MAC)
- Troubleshooting
- Cell Phones, LG Friends, Tablets
FILE TRANSFER BETWEEN PHONE AND COMPUTER For most LG Android Smartphones there are a few different ways by which users can transfer their multimedia files (pictures, video & music) and documents from their smartphone over to their computer whether PC or MAC. Bluetooth method: Please ...
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LG G6 Keyboard Settings and FAQs
- Operation
- Cell Phones, LG Friends, Tablets
LG G6 Keyboard Settings and FAQs Keyboard Settings Add Google Voice Input FAQs To access settings: From Settings, tap General tab. Tap Language & Keyboard. Under Keyboard & Input Methods, tap LG Keyboard. Under General, tap Keyboard Height & Layout to access settings. To set Google Vo...
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Adding exercise types to LG Health app
- Operation
- Cell Phones, LG Friends, Tablets
EXERCISE TYPE OPTIONS - LG HEALTH APP Issue Customers wishing to make better use of the LG Health exercise monitoring app, other than the conventional listed exercises when app accessed for the first time, have a long list of other physical activities to choose from. Procedures Access...
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Messages App – Incorrect Picture in new MMS
- Troubleshooting
- Cell Phones, LG Friends, Tablets
INCORRECT PICTURE IN NEW MMS For those using Messages App and are also in the habit of deleting messages after being read may encounter some difficulties with newer MMS messages displaying the incorrect picture. As a matter of fact, a previously deleted picture shows in place of the n...
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LG Bridge (synchonizing files between phone & computer)
- Operation
- Cell Phones, LG Friends, Tablets
LG BRIDGE OVERVIEW What is LG Bridge? LG Bridge The LG Bridge is a new light-weight piece of software that works with the LG G4 and later models. You can transfer contacts, images, videos and audio files from your mobile device to a PC or edit them with the LG Bridge. It also helps wh...
Video Tutorials
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[VIDEO] Screenshot & How to use
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[VIDEO] - Sending data to SD card
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[Video] How can I use Q Pair?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use Q Pair? Q Pair is a G Pad pre-installed Application that requires being downloaded and installed to your smartphone via Google Play Store in order for the G Pad to view incoming calls, messages and notifications as well as accessing the Internet from the G Pad. T...
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[Video] How can I use Hotspot?
- Troubleshooting
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use Hotspot? Easy-to-follow step-by-step instructions explaining how to make use of a smartphone's capability of acting as a combination modem/network on the go so other devices in the vicinity can gain access to the Internet by connecting to the phone's tethering Wi...
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[Video] How can I use my phone when touch screen is cracked?
- Troubleshooting
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use my phone when the touch screen is cracked? Troubleshooting tips addressing issue of making use of a smartphone if display screen is cracked. Going about making some use of the smartphone despite maneuvering with a cracked screen.
Compliance Information
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