Product Support
Receive help on your LG product
Learn about LG product's latest software information and tips.
- Mobile
- Cell Phones
- LMX525WA
LMX525WA
Warranty Information
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Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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Owner’s Manual is a basic instruction that contains the product installation and usage.
Owner's Manual
- 08/05/2019
Software & Firmware
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Software Update
FOTA (Firmware Over-the-Air)
It allows you to conveniently update your phone’s software to the latest and newest version via Firmware Over-the-Air (FOTA) without having to connect phone via USB data cable to computer. Learn more
USB Driver- 1Download the USB DRIVER (Please do not install yet)
- 2Download, install then open the LG MOBILE SUPPORT TOOL
- 3Connect your phone to PC by using the bundled USB Cable
- 4Install the USB DRIVER
The phone software upgrade stopped before completion?- Don't close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on our PC. After that, please restart the update.
- Otherwise, please select "Customer Support"-"Recovery Phone" in LG MOBILE SUPPORT TOOL. Then, you can start to recover your phone.
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PC Sync
LG BRIDGE
LG Bridge is an application designed to interlocked with LG devices (mobile phones and tablets) for convenient management of files and data.
- 1Download ‘LG BRIDGE’ application
- 2When installed, the S/W automatically launches
- 3Plug your phone and don't have to synchronize
Features- Device SW update
- Backup data to PC/Mac and restore from PC/Mac
- Cable-free USB connection
- OS: Windows XP 32bit, Vista 32/64bit, 7 32/64bit, 8 32/64bit, 8.1 32/64bit
- CPU : 1Ghz processor or higher
- Memory : 2GB RAM or higher
- Graphics card: 1024 x 768 screen resolution or higher and 32-bit colour
- Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
- Required Software : LG United Mobile driver, Windows Media Player 10 or higher
- LG Bridge is a new, light-weight piece of software that works with the LG G4 and later.
- Some of the 2015 range of LG mobile devices may not be compatible with LG Bridge and would recommend using LG PC Suite.
- You may also find that some features of LG Bridge may be limited depending on the device, region and / or network.
- The backup / restore feature of LG bridge is not compatible with LG PC suite.
- LG AirDrive will be terminated from April 2020.
Help Library
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Sent MMS video file gets corrupted once in destination phone
- Troubleshooting
- Cell Phones
CORRUPTED MMS VIDEO FILE UPON RECEIPT It has been observed with some phones that whenever an MMS text, containing video content file, gets sent, the destination phone cannot display the video on screen as the file is received corrupted. Overview This issue of sending video files via M...
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LG SmartWorld
- Troubleshooting
- Cell Phones, LG Friends, Tablets
LG SMARTWORLD IS THE LG APP STORE FOR LG SMARTPHONES Smartphone User Guides refer customers to the LG SmartWorld, Google Play Store and respective telecommunication service provider for any Application acquisition on their phone. Variety of Apps offered between LG SmartWorld, Google P...
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Quick Access Icon List
- Troubleshooting
- Cell Phones, LG Friends, Tablets
QUICK ACCESS TO FEATURES, FUNCTIONS & OPTIONS FROM NOTIFICATION PANEL From the smartphone’s notification panel, there are a good number of features that can be swiftly turned “on”/”off” by tapping respective icon. Overview List of Icons When a listed icon is shown greyed out it’s beca...
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Improving battery life
- Troubleshooting
- Cell Phones, LG Friends, Tablets
The main three drivers of high power consumption can be caused by the brightness of the screen, weak signal power, and applications running in the background. Tips on improving & prolonging battery life between recharging phone.
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Wi-Fi connectivity issues
- Troubleshooting
- Cell Phones
If you are experiencing issues with your LG G7 ONE Android phone connecting to Wi-Fi, check for software updates and install the latest update available . https://www.lg.com/ca_en/support/support-mobile/lg-LMQ910UM#manuals
Video Tutorials
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[VIDEO] Screenshot & How to use
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[Video] How can I use Hotspot?
- Troubleshooting
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use Hotspot? Easy-to-follow step-by-step instructions explaining how to make use of a smartphone's capability of acting as a combination modem/network on the go so other devices in the vicinity can gain access to the Internet by connecting to the phone's tethering Wi...
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[Video] How can I use my phone when touch screen is cracked?
- Troubleshooting
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use my phone when the touch screen is cracked? Troubleshooting tips addressing issue of making use of a smartphone if display screen is cracked. Going about making some use of the smartphone despite maneuvering with a cracked screen.
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[VIDEO] - Sending data to SD card
- Troubleshooting
- Cell Phones, LG Friends, Tablets
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[Video] How can I use Q Pair?
- Operation
- Cell Phones, LG Friends, Tablets
[VIDEO] How can I use Q Pair? Q Pair is a G Pad pre-installed Application that requires being downloaded and installed to your smartphone via Google Play Store in order for the G Pad to view incoming calls, messages and notifications as well as accessing the Internet from the G Pad. T...
Compliance Information
LG Product Service and Support
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