Receive help on your LG product
Receive help on your LG product
Learn about LG product's latest software information and tips.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
It allows you to conveniently update your phone’s software to the latest and newest version via Firmware Over-the-Air (FOTA) without having to connect phone via USB data cable to computer. Learn moreUSB Driver
On-Screen Phone is the service that allows you to view and manipulate your phone remotely via a PC, width the keyboard/mouse input from the PC. You can also easily exchange data between the PC and your phone.
INCORRECT PICTURE IN NEW MMS For those using Messages App and are also in the habit of deleting messages after being read may encounter some difficulties with newer MMS messages displaying the incorrect picture. As a matter of fact, a previously deleted picture shows in place of the n...
ERRONEOUS NOTIFICATION SOUNDS WHEN RECEIVING INCOMING CALL Whenever receiving an incoming call there is also a notification tone being heard for which there is absolutely no matching or respective notification. Overview Customers experiencing simultaneous notification tone whenever re...
LG BRIDGE OVERVIEW What is LG Bridge? LG Bridge The LG Bridge is a new light-weight piece of software that works with the LG G4 and later models. You can transfer contacts, images, videos and audio files from your mobile device to a PC or edit them with the LG Bridge. It also helps wh...
SETTINGS APP UNRESPONSIVE – ON SCREEN ERROR MESSAGE "Unfortunately, the process com.android.settings keeps stopping" error message appearing on screen – Settings function unresponsive. It has been reported by end users running Nougat OS (ver. 7.xx) on their Android smartphone that sud...
G8 THINQ - AIR MOTION OVERVIEW
[VIDEO] How can I use Hotspot? Easy-to-follow step-by-step instructions explaining how to make use of a smartphone's capability of acting as a combination modem/network on the go so other devices in the vicinity can gain access to the Internet by connecting to the phone's tethering Wi...
[VIDEO] How can I use Q Pair? Q Pair is a G Pad pre-installed Application that requires being downloaded and installed to your smartphone via Google Play Store in order for the G Pad to view incoming calls, messages and notifications as well as accessing the Internet from the G Pad. T...
[VIDEO] How can I use my phone when the touch screen is cracked? Troubleshooting tips addressing issue of making use of a smartphone if display screen is cracked. Going about making some use of the smartphone despite maneuvering with a cracked screen.
Get your questions answered about product setup, use and care, repair and maintenance issues. We can help.
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Customer Service 1-888-542-2623 (7am-12am EST)
B2B Support Line 1-855-286-2456 (24/7)
Business Solution 1-888-824-6211(8am-5pm EST)