Product Support
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Check out the latest information related to this product.
- Computer Products
- Desktop Monitors
- 27BK550Y-B
27BK550Y-B
Warranty Information
Retail Warranty 1 Year
/ Corporate Warranty 1 Year
More
Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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The Owner’s Manual offers pertinent product information.
Owner’s Manual
- 11/21/2019
- 11/21/2019
Software & Firmware
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Software Update
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
To use the above .zip file:- Click the download link and choose SAVE when prompted (trying to run a .zip file will go on endlessly without ever completing the task).
- Locate the downloaded file. It is usually located in the Downloads folder of your computer.
- Right-click and choose Extract, Extract All, or Extract Here (whichever option you see).
- Choose a location for the file being extracted (using default location should be fine).
- In the case of an executable file (.exe), once unzipped, click and run.
- In the case of an HTML file, once unzipped, you should see one FILE and one FOLDER. Right-click the FILE, choose OPEN WITH, then choose a web browser (Internet Explorer, Google Chrome, Firefox, etc.)
Help Library
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34WK95U-W Thunderbolt 3 incompatibility issues (MacBook Pro)
- Troubleshooting
- Desktop Monitors
CONNECTIVITY ISSUES RESULTING IN MONITOR NOT LIGHTING UP For the moment, the LG UltraWide 5K monitor, model 34WK95U-W, is incompatible with the 15 inch MacBook Pro if both devices are connected to one another via Thunderbolt 3, and that will be until the next version of MacOS gets rel...
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Won’t display max. resolution from MacBook via USB-C
- Troubleshooting
- Desktop Monitors
IMPOSSIBLE TO GET MAXIMUM RESOLUTION (5120 x 1440) TO DISPLAY ON SCREEN – LG MONITOR 49WL95C 5K maximum resolution (5120 x 1440) cannot be achieved on the screen on an LG monitor model 49WL95C when connected to a MacBook via USB-C (“No Display”). Overview Whenever connecting a MacBook...
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Monitor won't power
- Troubleshooting
- Business Monitors, Commercial TV, Desktop Monitors, Digital Signage, TVs
title No Power Due to enhanced energy saving techniques, most LG monitors are powered off by default and have no LEDs lit. But some do go directly into stand-by mode when plugged in and have an LED to indicate that power is turned on, but the monitor is in stand-by mode. All monitors ...
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Optimized Gaming – Greater refresh rates (144Hz)
- Troubleshooting
- Business Monitors, Commercial TV, Desktop Monitors, Digital Signage, TVs
GREATER THAN USUAL REFRESH RATES TO OPTIMIZE VIDEO GAMING Smoother video gaming experiences are provided by increasing the refresh rate, also known as number of images per second, not only from peripheral’s graphic card but by matching synchronism to the display monitor. The greater t...
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[VIDEO] Gaming Features Overview
- Troubleshooting
- Business Monitors, Commercial TV, Desktop Monitors, Digital Signage, TVs
VIDEO GAMING FEATURES This Video Tutorial takes aim at explaining some monitor video gaming features such as 1ms MBR (motion blur reduction), FreeSync and G-Sync in order to improve the image on screen when playing video games as well as the overall gaming experience.
Video Tutorials
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[VIDEO] No sound
- Troubleshooting
- Business Monitors, Commercial TV, Desktop Monitors, Digital Signage, TVs
NO SOUND Video Tutorial intended at going through some troubleshooting steps when user experiences “no audio” coming out of the monitor’s internal speakers as well as providing alternative options in hooking up external speakers or headphones while briefly touching on the topic of Win...
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[VIDEO] UltraWide Monitors – Split Screen Feature (2017 models and on)
- Operation
- Business Monitors, Commercial TV, Desktop Monitors, Digital Signage, TVs
ACCESSING SPLIT SCREEN FEATURE ON 2017 & 2018 ULTRAWIDE MONITORS Split Screen function on Newer LG UltraWide monitors (2017 models & newer) can only be accessed by downloading & installing the “On Screen Control” software from the LG website. Instructions on accessing and using that f...
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[VIDEO] Ultrawide Monitor: Dual Controller & PIP features
- Operation
- Business Monitors, Desktop Monitors, TVs
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[VIDEO] Initial setup / Installation
- Installation
- Business Monitors, Commercial TV, Desktop Monitors, Digital Signage, TVs
INITIAL SETUP / INSTALLATION Video Tutorial elaborates on the initial setup of the monitor when installing it for the first time in order to optimize its viewing performance experience. It provides a good number of troubleshooting tips to ensure peak picture quality.
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[VIDEO] Ultrawide Monitor: 4 Split Screen feature
- Operation
- Business Monitors, Desktop Monitors, TVs
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