Product Support
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Check out the latest information related to this product.
- Computer Products
- Desktop Monitors
- 27BK550Y-B
27BK550Y-B
Warranty Information
Retail Warranty 1 Year
/ Corporate Warranty 1 Year
More
Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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The Owner’s Manual offers pertinent product information.
Owner’s Manual
- 07/13/2018
- 07/13/2018
Software & Firmware
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Software Update
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
To use the above .zip file:- Click the download link and choose SAVE when prompted (trying to run a .zip file will go on endlessly without ever completing the task).
- Locate the downloaded file. It is usually located in the Downloads folder of your computer.
- Right-click and choose Extract, Extract All, or Extract Here (whichever option you see).
- Choose a location for the file being extracted (using default location should be fine).
- In the case of an executable file (.exe), once unzipped, click and run.
- In the case of an HTML file, once unzipped, you should see one FILE and one FOLDER. Right-click the FILE, choose OPEN WITH, then choose a web browser (Internet Explorer, Google Chrome, Firefox, etc.)
Help Library
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34WK95U-W Thunderbolt 3 incompatibility issues (MacBook Pro)
- Troubleshooting
- Desktop Monitors
CONNECTIVITY ISSUES RESULTING IN MONITOR NOT LIGHTING UP For the moment, the LG UltraWide 5K monitor, model 34WK95U-W, is incompatible with the 15 inch MacBook Pro if both devices are connected to one another via Thunderbolt 3, and that will be until the next version of MacOS gets rel...
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[VIDEO] USB port functions
- Troubleshooting
- Commercial TV, Desktop Monitors, Digital Signage, TVs
USB PORT FUNCTIONS Video Tutorial intended at explaining the many peripherals (charging phone, mouse, keyboard, PC) that can be connected to the monitor via USB ports at the rear and the subsequent required settings to ensure maximum performance.
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[VIDEO] No sound
- Troubleshooting
- Commercial TV, Desktop Monitors, Digital Signage, TVs
NO SOUND Video Tutorial intended at going through some troubleshooting steps when user experiences “no audio” coming out of the monitor’s internal speakers as well as providing alternative options in hooking up external speakers or headphones while briefly touching on the topic of Win...
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[VIDEO] Gaming Features Overview
- Troubleshooting
- Commercial TV, Desktop Monitors, Digital Signage, TVs
VIDEO GAMING FEATURES This Video Tutorial takes aim at explaining some monitor video gaming features such as 1ms MBR (motion blur reduction), FreeSync and G-Sync in order to improve the image on screen when playing video games as well as the overall gaming experience.
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[VIDEO] HDR content playability
- Troubleshooting
- Commercial TV, Desktop Monitors, Digital Signage, TVs
HDR CONTENT PLAYABILITY Video Tutorial goes through the steps to ensure HDR video content plays/streams automatically on screen in its full HDR format mode.
Video Tutorials
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[VIDEO] Initial setup / Installation
- Installation
- Commercial TV, Desktop Monitors, Digital Signage, TVs
INITIAL SETUP / INSTALLATION Video Tutorial elaborates on the initial setup of the monitor when installing it for the first time in order to optimize its viewing performance experience. It provides a good number of troubleshooting tips to ensure peak picture quality.
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[VIDEO] UltraWide Monitors – Split Screen Feature (2017 models and on)
- Operation
- Commercial TV, Desktop Monitors, Digital Signage, TVs
ACCESSING SPLIT SCREEN FEATURE ON 2017 & 2018 ULTRAWIDE MONITORS Split Screen function on Newer LG UltraWide monitors (2017 models & newer) can only be accessed by downloading & installing the “On Screen Control” software from the LG website. Instructions on accessing and using that f...
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[VIDEO] Ultrawide Monitor: Dual Controller & PIP features
- Operation
- Desktop Monitors, TVs
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[VIDEO] Ultrawide Monitor: 4 Split Screen feature
- Operation
- Desktop Monitors, TVs
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[VIDEO] No sound
- Troubleshooting
- Commercial TV, Desktop Monitors, Digital Signage, TVs
NO SOUND Video Tutorial intended at going through some troubleshooting steps when user experiences “no audio” coming out of the monitor’s internal speakers as well as providing alternative options in hooking up external speakers or headphones while briefly touching on the topic of Win...
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