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* SW information
1) Fix that the Amazon CP contents isn’t played due to disk cache full
2. Applicable model list
3. Release History
- Netflix ESN Key Re-Download
- DailyMotion Website player bug fix
'- The LG cloud service is closed.
'- Improve the reused ESN Key issue and used ESN Key issue incorrectly
1. Apply the EPA specification.
- Notify ‘the energy consumption may be affected’ message if picture mode is changed and ABC/MEC is changed.
1. Fix that the Amazon CP contents isn’t played due to disk cache full
DESCRIPTIVE VIDEO Function Voice "scene on screen" description feature for the visually impaired. Described Video is a service making a difference to those who suffer from vision loss by providing visual media accessibility to all. It provides a voiceover description of the program's ...
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ABNORMAL IMAGE ON SCREEN THE FIRST TIME TV IS TURNED “ON” When powering “on” the television for the first time the image displayed on screen appears abnormal making it distracting to proceed with the full setup. What to do? Overview This is not a faulty panel, main board or television...
MAGIC MOTION REMOTE CONTROLLER NOT OPERATING PROPERLY If you happen to notice the buttons on the Magic Motion remote controller are intermittently unresponsive and/or the on-screen cursor is not moving smoothly, there could be wireless interference between the television and the contr...
FLICKERING VIDEO WHENEVER PLAYING X-BOX HDR GAME CONSOLE Customers have reported Flickering Video (intermittent flashing images) on screen of their LG TV whenever the source happens to be their X-box HDR Gaming console connected to television via HDMI port. Overview Upon thorough test...
NO SOUND Video Tutorial intended at going through some troubleshooting steps when user experiences “no audio” coming out of the monitor’s internal speakers as well as providing alternative options in hooking up external speakers or headphones while briefly touching on the topic of Win...
ACCESSING SPLIT SCREEN FEATURE ON 2017 & 2018 ULTRAWIDE MONITORS Split Screen function on Newer LG UltraWide monitors (2017 models & newer) can only be accessed by downloading & installing the “On Screen Control” software from the LG website. Instructions on accessing and using that f...
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