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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Replace the SDP Certificate due to expiration
2. Applicable model list
3. Release History
1. Additional advertisement slot has added on the home dash board.
2. Login account system has changed to use email format.
3. New feature that the click to CP has added.
4. System notice feature had improved.
1. Modified playing rules for 1080p contents of the 3D World app.
2. Removed unnecessary URL Request to SDP
1. Improve no access in some web-site such as Facebook.
This is blocked by SSLv3 protocol vulnerability
1. Replace the SDP Certificate due to expiration
Audio Return Channel - Allows an HDMI-connected television with a built-in tuner to send audio data upstream to a surround sound audio system, eliminating the need for a separate audio cable. Plasma models: 60PZ950, 60PZ750, 50PZ950, 50PZ750 LED backlit: 55LW9800, 47LW9800, 65LW6500, ...
Smart Share Downloads Learn about Smart Share, and how it works! Click Here to Find/Download the Smart Share App That is Best for You (download determined by the operating system of the device that you are currently viewing this page on) Choose Your Own Smart Share Download LG's Offic...
YOUTUBE TERMINATES STREAMING SERVICES ON UNCERTIFIED DEVICES On-screen pop-up message notifying customers YouTube Streaming Services will be terminated. Overview Starting September 11th, 2019 YouTube will be notifying end-users by means of an on-screen pop-up message that YouTube Serv...
TV POWER CYCLES ON & OFF LG TV Powers On and Off Intermittently A TV that intermittently powers on or off is usually caused by the timer setting. 1. With a TV that has a removable power cord, check whether power cord is securely plugged into the back of the TV. 2. Check if the TV powe...
DESCRIPTIVE VIDEO Function Voice "scene on screen" description feature for the visually impaired. Described Video is a service making a difference to those who suffer from vision loss by providing visual media accessibility to all. It provides a voiceover description of the program's ...
NO SOUND Video Tutorial intended at going through some troubleshooting steps when user experiences “no audio” coming out of the monitor’s internal speakers as well as providing alternative options in hooking up external speakers or headphones while briefly touching on the topic of Win...
ACCESSING SPLIT SCREEN FEATURE ON 2017 & 2018 ULTRAWIDE MONITORS Split Screen function on Newer LG UltraWide monitors (2017 models & newer) can only be accessed by downloading & installing the “On Screen Control” software from the LG website. Instructions on accessing and using that f...
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