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Receive help on your LG product
Check out the latest information related to this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Fix that volume is changed to be zero by Peel Remote App during watching TV
2. Applicable model list
3. Release History
1. Updated G-IP mode 2.0
2. Time Machine ready + (USB Stick Support)
3. Pocket Photo printing from TV
4. My channel display for 2015 store mode (Dummy Channel + promotion animation)
5. Girraffic Solution introduction for Streaming Quality enhancement
6. Updated Enyo Framework (2.5.3-pre.17.t)
1.When TV power off / on, Wi-Fi and Magic Remocon was not working in Wi-Fi Connected and WOWL function on(enable) condition.
1. Abnormal image ghosting symptom(problem) was improved in scene change video or high speed low tone wedge video
1. Apply the Netflix NRDP 4.2
2. Change the ACR solution (Cognitive Network -> Gracenote)
3. Apply the Comcast App (Ultra HD Sampler)
1.Apply the EPA specification.
- Notify ‘the energy consumption may be affected’ message if picture mode is changed and ABC/MEC is changed.(APS<-> Other picture mode)
2. Change the Picture Quality setting.
1. Fix that volume is changed to be zero by Peel Remote App during watching TV
ACCESSING SPLIT SCREEN FEATURE ON 2017 & 2018 ULTRAWIDE MONITORS Split Screen function on Newer LG UltraWide monitors (2017 models & newer) can only be accessed by downloading & installing the “On Screen Control” software from the LG website. Instructions on accessing and using that f...
GAMEFLY – APP SERVICE TERMINATION Smart TV App service “GameFly Streaming” was closed down in Smart Television products on August 31st 2018, at the service provider's request. Issue Smart TV App service “GameFly Streaming” was closed down in Smart Television products on August 31st 20...
CRACKLE TV – APP SERVICE TERMINATION Smart TV App service “Crackle TV” was closed down in Canada on June 28th 2018, at the service provider's request. Issue Smart TV App service “Crackle TV” was closed down in Canada on June 28th 2018, at the service provider's request. During the eve...
NETFLIX INCOMPATIBILITY ISSUE FROM MOBILE APP TO WEBOS TV Customers may encounter issue whereby Netflix App on their mobile phone won’t connect or play on their LG webOS TV. Issue Customers may encounter issue whereby Netflix App on their mobile phone won’t connect or play on the LG w...
QOOQ TV APP SERVICES TERMINATED ON SMART TV Effective June 19th, 2018, service content providers operating QOOQ TV App will cease to offer their services on Smart televisions platforms as a specifically dedicated downloadable App. Issue Like a good number of other content service prov...
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