Skip to Contents
Close

Product Support

Receive help on your LG product

Check out the latest information related to this product.

65SK9000PUA
  • TV/Audio/Video
  • TVs
  • 65SK9000PUA

65SK9000PUA

Warranty Information Labor 1 Year / Parts 1 Year More

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

If you don’t have the viewer program, click the link to download it.
  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.
  • User Guide

    This manual is a document that describe the usage for the product.
    To use the above .zip file:
    1. Click the download link and choose SAVE when prompted (trying to run a .zip file will go on endlessly without ever completing the task).
    2. Locate the downloaded file. It is usually located in the Downloads folder of your computer.
    3. Right-click and choose Extract, Extract All, or Extract Here (whichever option you see).
    4. Choose a location for the file being extracted (using default location should be fine).
    5. In the case of an executable file (.exe), once unzipped, click and run.
    6. In the case of an HTML file, once unzipped, you should see one FILE and one FOLDER. Right-click the FILE, choose OPEN WITH, then choose a web browser (Internet Explorer, Google Chrome, Firefox, etc.)

Software & Firmware

  • Software Update

    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    SW File(Version 04.10.06) Detailed applicable model list : Please check with reference Tab exactly Reference

    Detailed applicable model list : Please check with reference Tab exactly

    * SW information 

    1. Improvement 
     1) 1. Google Assistant is also available in the following countries.
    (Australia, Canada, France, Germany, Korea, Spain, United Kingdom) 
     2) Alibaba voice AI feature is available in China.  
     3) You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well. 
    (Google Home : France, Germany, Japan, Korea)
    (Amazon Echo : Australia, Canada) 
     4) We have reduced the amount of time the cursor is displayed when not moving the MRCU.  
    In addition, Minor Bugs are fixed. 

    2. Applicable model list 
    OLED65B8PUA 
    OLED55B8PUA 
    65SK9500PUA 
    65SK9550PUA 
    55SK9000PUA 
    65SK9000PUA 
    55SK8550PUA 
    65SK8550PUA 
    75SK8070PUA 
    75SK8050PUA 
    75SK8070AUB 
    55SK8000AUB 
    65SK8000AUB 
    49SK8000PUA 
    55SK8000PUA 
    65SK8000PUA 
    55SK8050PUA 
    75SK8050PUA 
    86UK6570PUB 
    86UK6570AUA 
    86UK6570PUA 

    3. Release History 
    [03.00.62] 
    1. Minor Bug Fix 

    [03.00.95] 
    1. Minor Bug Fix 

    [03.01.09] 
    1. Netflix certified for 86UK65 & B8F models 

    [03.01.30] 
    1. Improvement of sibilant sound in Dolby ATMOS and Smart Sound setting.

    [04.10.06]
    1. Google Assistant is also available in the following countries.
    (Australia, Canada, France, Germany, Korea, Spain, United Kingdom) 
    2. Alibaba voice AI feature is available in China.  
    3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well. 
    (Google Home : France, Germany, Japan, Korea)
    (Amazon Echo : Australia, Canada) 
    4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.  
    In addition, Minor Bugs are fixed.



Help Library


    • Troubleshooting
    • Commercial TV, Desktop Monitors, Digital Signage, TVs
    [VIDEO] USB port functions
    • Troubleshooting
    • Commercial TV, Desktop Monitors, Digital Signage, TVs
    [VIDEO] No sound
    • Installation
    • Commercial TV, Desktop Monitors, Digital Signage, TVs
    [VIDEO] Initial setup / Installation
    • Troubleshooting
    • Commercial TV, Desktop Monitors, Digital Signage, TVs
    [VIDEO] HDR content playability
    • Troubleshooting
    • Commercial TV, Desktop Monitors, Digital Signage, TVs
    [VIDEO] Gaming Features Overview

Video Tutorials

LG Product Service and Support

Get your questions answered about product setup, use and care,
repair and maintenance issues. We can help.