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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Improvement to change to Volume 0 while watching TV
2. Applicable model list
3. Release History
1.To improve screen white flashing issue
(Phenomenon : Watching TV temporarily white flash occurs on the entire screen)
To Improve video shaking issue in quick video screen.
1. To Improve the terms error
1. To apply HDR Game Mode.
1. To improve color error issue at the bottom of the screen during HDMI 4K 3D On/Off.
1. Improved no power on using RS-232C.
1. Added notification pop up for when app is no longer supported
2. Change in background image of no signal screen
3. Change in Amazon HDR mode
1. Improved audio interruption issue during UHD playback after HDMI-ARC connection in VUDU App
1. Improvement to change to Volume 0 while watching TV
HDR CONTENT PLAYABILITY Video Tutorial goes through the steps to ensure HDR video content plays/streams automatically on screen in its full HDR format mode.
INITIAL SETUP / INSTALLATION Video Tutorial elaborates on the initial setup of the monitor when installing it for the first time in order to optimize its viewing performance experience. It provides a good number of troubleshooting tips to ensure peak picture quality.
NO SOUND Video Tutorial intended at going through some troubleshooting steps when user experiences “no audio” coming out of the monitor’s internal speakers as well as providing alternative options in hooking up external speakers or headphones while briefly touching on the topic of Win...
USB PORT FUNCTIONS Video Tutorial intended at explaining the many peripherals (charging phone, mouse, keyboard, PC) that can be connected to the monitor via USB ports at the rear and the subsequent required settings to ensure maximum performance.
VIDEO GAMING FEATURES This Video Tutorial takes aim at explaining some monitor video gaming features such as 1ms MBR (motion blur reduction), FreeSync and G-Sync in order to improve the image on screen when playing video games as well as the overall gaming experience.
ACCESSING SPLIT SCREEN FEATURE ON 2017 & 2018 ULTRAWIDE MONITORS Split Screen function on Newer LG UltraWide monitors (2017 models & newer) can only be accessed by downloading & installing the “On Screen Control” software from the LG website. Instructions on accessing and using that f...
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