To properly experience our website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents


Key Features

  • 6 Motion DD
  • LG WaveForce™
  • Full Stainless Tub

What People Are Saying

Rated 1 out of 5 by from Worst wash machine ever You cannot load this thing to operate no matter how little or heavy you load it it keeps going off balance and keeps refilling the tub and will do it all day if you dont stop it....appliance person useless could not solve it
Date published: 2018-10-20
Rated 4 out of 5 by from Great Product, BUT? I purchased this product in December of 2012. Brand New. 5 years later, the area where you put the bleach in, I noticed rust around the plastic piece. I pulled the blue plastic cover off only to find the enamel peeling off and rust. Very disappointed with this. [This review was collected as part of a promotion.]
Date published: 2018-06-20
Rated 2 out of 5 by from Poor washer I bought this washer a few years ago and wish I had read reviews before buying it. This washer has too much technology in it. Sometimes it takes several hours to complete a load of clothes due to the washer shutting down on an uneven code(UE). We have to take the clothes out and place them back in hoping it will be balanced out, which sometimes works, but rarely. I would not recommend anyone to purchase this washer. [This review was collected as part of a promotion.]
Date published: 2018-05-18
Rated 1 out of 5 by from LG Top loading WT5170HV is garbage I spend hours try to balance .. .even with empty tub it's still giving UE . I do not recommend this product to anybody
Date published: 2018-05-06
Rated 4 out of 5 by from We have really loved this washer We purchased this washer along with the matching dryer near the end of 2012. We are constantly using it and have loved the way it has performed for about 5 years. However, the last several months we have been encountering Load Errors and Uneven Load Errors A LOT. It can be very frustrating to not be able to get a single load of laundry done for hours as a result. On top of that, it makes sporadic grinding noises. We have a home warranty program and the technician has advised us that it sounds as though bearings may have gone out and that parts would be very expensive. We are now looking to replace this washer with a newer model in the LG line as we have been quite satisfied with the product and we also don't want a mismatched pair. Our dryer has been a work horse and we have had no problems with it whatsoever. We recommend this product with an asterisk: be prepared to possibly replace or repair it sooner than you would a traditional washer, especially if you use it as often as we have/ do. [This review was collected as part of a promotion.]
Date published: 2018-03-11
Rated 1 out of 5 by from Do Not Purchase! I have purchased this machine about 3 years ago. From day one this machine never came close to my old washing machine that was about 20 years old in terms of cleaning the clothes. About a year ago our machine increased the number of times it would give us an "uneven (UE)" error. In the past it was easier to rebalance with moving the clothes around a bit but the solutions to even the load have been increasingly challenging. It even gives us the UE error when we run the wash without anything in it and the machine is level!!! I have read a number of reviews and there are many with this issue and people have also invested a great deal of time and $ to repair the machine to no avail...same problem. This is absolutely the worst washing machine I have ever used and will never purchase another LG product again.
Date published: 2018-01-22
Rated 3 out of 5 by from Frustrated Have had his machine for roughly 4 1/2 years, no major issues but it has developed a very annoying problem over the last few months. We have not changed our washing habits, but over the last few months every single load ends up showing an uneven load error. It can take a full day to get a single load of laundry done, unless you are willing to stand there trying over and over again to find the right balance for the load. Other wise it will just keep refilling with water draining and trying again, which results in a huge expenditure of water and energy. It used to only have this issue on particularly bulky loads such as bedding, which was annoying but manageable. Trying to do laundry for a family of four and having to constantly babysit the washer so it doesn’t take hours is getting old quickly. [This review was collected as part of a promotion.]
Date published: 2017-12-28
Rated 1 out of 5 by from Wish it would blow up and just die How a 54 minute load can take 4 hours is beyond me. Spin only means "spin" and "only" yet it still doesn't understand. Having to repeatedly remove all garments dripping water to strategically place them back so it will spin is ridiculous. But if you do not want to go through all that trouble, be assured it will constantly add water ALL DAY, FOR HOURS, and never spin. There is no smart technology here. There is a reason it is discontinued. Feel blessed you do not own one. A washboard and a stream would be easier.
Date published: 2017-12-08
  • y_2018, m_11, d_13, h_4
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasreviews, tv_11, tr_352
  • loc_en_CA, sid_MD00085625, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lgecanada
  • bvseo_sdk, java_sdk, bvseo-
  • CLOUD, getReviews, 6ms


Simply choose a support option from the icons below: