To properly experience our website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents


Key Features

  • 6 Motion DD
  • LG WaveForce™
  • Full Stainless Tub

What People Are Saying

Rated 1 out of 5 by from The worst machine I've ever had This machine unbalances all the time. Impossible to clean down the sides of the rotating drum. Softener dispenser doesn't dispense. Just an awful machine. LG came several times to "fix" warranties issues, but they never worked. Can't wait to get rid of it.
Date published: 2019-06-09
Rated 1 out of 5 by from Terrible! Not using their "example" for sure. So we have owned this for a few years now and are having the same problem many others are having with balancing. Brand new it worked well, but after 40-50 loads it started to have balancing issues. Initially I blamed it on a towel or jeans in the load (though a clothes washer should be able to wash those as well) but now has gotten so bad that the drum will slam the sides of the cabinet with an empty load then show the all too familiar unbalanced load code. This is one where if you like to babysit your washer, shift the clothes around, watch it fill, try to spin, then fill again, shift the drum, try to spin, fill again, try again, then code and repeat for 3 hours, then this is the washer for you! I personally have other things that I need to get done. I have an old washboard and find it to be faster and less work to fill a washbasin with borax and start scrubbing than let this machine try to unbalance itself for the 47th time (not to mention the water useage of filling and draining each time. So the problem is they designed this washer with the isolation struts connecting to the bottom of the drum. Well the water and weighty wet clothing is at a much higher center of gravity than the isolation points, thereby making an unbalanced load extremely easy. Terrible design that can be fixed by a savvy person with free time and adding springs to the top of the drum to assist in the isolation.
Date published: 2019-05-08
Rated 1 out of 5 by from DO NOT BUY! Constantly unbalanced! Water waster! PIECE OF GARBAGE! If you want to wash a couple pairs of pants or a couple sweatshirts or anything other than a t-shirt that has weight when wet with your load, be prepared to spend hours waiting for it to finish (if it ever does, sometimes it just gives up) and watch your water meter spin like mad as it refills, tries to balance, drains, repeats, repeats, repeats. It’s been like this since day one. Should have sent it back after seeing the pattern. The TrueBalance name is a farce - it couldn’t balance a brick on a sheet of plywood on level ground. Totally disgusted with this product. If you never wash your pants, hoodies, coat, bedding or blankets, then maybe this washer is for you. Otherwise, don’t waste your money. LG, you can do way better than this.
Date published: 2019-04-27
Rated 5 out of 5 by from The 5 Cubic Foot capacity has the greatest wash performance, and tackles the chores with ease. The washer has several features to retain the programmed feautres of favs to expedite our washing duties. A fabulous built in day and night chore saver! [This review was collected as part of a promotion.]
Date published: 2019-04-15
Rated 5 out of 5 by from 5 years of non-stop awesome sero Bought this in March 2014 and it’s 5 years now, no problems and great washing!
Date published: 2019-02-28
Rated 2 out of 5 by from I purchased my LG washer in 2016 it's been working great until now I put a load of clothes in the washer and it starts washing and then it stops and give me a code I restart washer does the same thing it gets About 3 minutes into wash cycle and is not agitating right not spinning right it won't go any further no matter what I do [This review was collected as part of a promotion.]
Date published: 2019-02-14
Rated 1 out of 5 by from Wish I could give it negative stars Great washer when it works. the load constantly goes unbalanced and then repeats the rinse and spin cycle without end. It sometimes takes hours to do a load. I’ve even put it on spin only and it still goes into rinse. I have to stand by the washer for at least a half hour to get the clothes dry enough to go in the dryer.
Date published: 2019-02-09
Rated 4 out of 5 by from The washer freezes in the middle of the cycle. What would cause this problem? [This review was collected as part of a promotion.]
Date published: 2019-01-03
  • y_2019, m_7, d_16, h_7
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.12
  • cp_1, bvpage1
  • co_hasreviews, tv_11, tr_361
  • loc_en_CA, sid_MD00085625, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lgecanada
  • bvseo_sdk, java_sdk, bvseo-
  • CLOUD, getReviews, 291ms


Simply choose a support option from the icons below: