Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

LG Audio - I can't play a disc

Troubleshooting

I can't play a disc


Symptom

I can’t play a disc.


  Things to check

Disc cannot be read. -DVD Disc -CD Disc (Audio CD) -MP3 Disc -VCD (Video CD) – The Disc may have defect so try to clean the disc or replace it.
To remove foreign objects and finger prints : Wipe with a soft cloth
When there are too many scratches : Check if the Disc is damaged.
There may be dust in the “Pick up” so please remove the dust (Purchase a cleaner for the dust)
If the DVD contains data file, it will not be played.

 
If there is a foreign object on the lens or disc, it shows ‘CD’ on the display window. Please clean the lens and the Disc. You are suggested to purchase a CD Cleaner.


*Required question