Request a Repair

Washing Machine and dryer warranty period is 5 years
Note : There are 10 years warranty for the direct drive motor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees from 399 EGP to 855 EGP based on defect type + Spare parts fees]

Washing Machine and dryer warranty period is 5 years
Note : There are 10 years warranty for the direct drive motor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees from 399 EGP to 855 EGP based on defect type + Spare parts fees]

Washing Machine and dryer warranty period is 5 years
Note : There are 10 years warranty for the direct drive motor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees from 399 EGP to 855 EGP based on defect type + Spare parts fees]

TV warranty period is 2 years
During the warranty period , the company or the authorized service centers will repair or replace any
part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will be:
  • less than 55 inches TVs :[labor fees 342 EGP + Spare parts fees]
  • 55 inches TVs and above :[labor fees 570 EGP + Spare parts fees]

Refrigerator warranty period is 5 years
Note : There are 10 years warranty for the inverter compressor
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees 473 EGP + Spare parts fees + Gas charge cost if needed]

Air Conditioner warranty period is 5 years
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees from 542 EGP to 741 EGP

Home Theatre warranty period is 2 years
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees 289 EGP + Spare parts fees]

Vacuum Cleaner warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 140 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees 289 EGP + Spare parts fees]

Microwave warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 140 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees 289 EGP + Spare parts fees]

Microwave warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 140 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees 289 EGP + Spare parts fees]

Microwave warranty period is 1 year
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
Small products are not eligible for a free in-home service
You can visit the nearest service center through the below link
https://bit.ly/3ndIgQS

Or your can request in-home service and the visit fees will be 140 EGP
In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees 289 EGP + Spare parts fees]

Gas Cooker warranty period is 5 years
During the warranty period , the company or the authorized service centers will repair or replace any part of the product that proves from the inspection that it contains a defect in manufacturing and it is free during the warranty period
If no defect found , visit fees will be 140 EGP [Even product in warranty]

In case of out of warranty repair

• If no defect found , visit fees will be 140 EGP
• If defect found cost will include [labor fees 338 EGP + Spare parts fees]