In 2012, 31 major media and technology companies in the European Union had been invited by the Vice President of the European Commission Neelie Kroes to join the CEO Coalition in the European Parliament (Brussels). The purpose was to discuss how industries can contribute to the safety of young internet users in the products and services they develop. Following the discussions, the members have signed up to a set of principles. These principles reflect the commitments by the members to create a better online environment for children by focusing on:

• Simple and robust ways to report harmful content
• Age-appropriate privacy settings
• Tools to classify or age-rate content
• Parental controls tools and education/awareness
• Effective takedown of child sex abuse material

LG Electronics has been operating 'Consumer Centered Management' system in Korea since 2007. CCM is the certification scheme by Korea Consumer Agency and Korea Fair Commission, evaluating whether corporate's activities are structured for consumer and has been implementing corrective actions continuously. Also, LGE has established and has been managing an integrated certification system for ISO 9001 in Korea. Each overseas production subsidiary has been also managing its ISO 9001 certification system. In addition, we have reinforced organizations related to Six Sigma to establish its strategy and future direction and quality management system based on Six Sigma all through the value chain including R&D, production and product use stage. Most of employees excluding staffs of partial support departments are required the Six Sigma Belt for their promotion requirements. And we've continuously fostered product quality experts based on related training programs.

Child safety cannot be properly managed without the active participation of parents and legal guardians. Children must be guided on how to safely navigate in the digital world we provide them. For this reason, we encourage and support public initiatives to help parents and legal guardians educate and teach their children about the online world.

We wish to share some tips which may be helpful when teaching your children.

1. Setting boundaries. Enjoy the internet with your children and take this time to talk to them about it. Don’t hesitate to create rules and limits. Define the time your children may use digital devices in general and especially, the internet. Monitor their internet time-use.
2. Stimulate critical thinking. Help your children understand the good and bad things online. Just because you see it online, there’s no guarantee it’s true. Explain to them that not all things on internet are appropriate for them nor always accurate.
3. Be involved in the activities your children like to do online. This makes it easier for you to understand their likes and dislikes and can help you in providing them with the proper orientation.
4. You can check what your children have been looking at by consulting the “history” in the relevant menu setting.
5. Make use of privacy settings and parental controls available in LG Electronics’ products. You can teach your children to respect the privacy of friends and family members.
6. Create safe passwords and remind your children not to give out their passwords. Make sure they make a habit of unclicking “remember me” settings on public computers such as those at school or in the library.
7. Watch out for strangers. You can teach your children to take care with “friend” approaches online and not to arrange face-to face meetings with people they “meet” online. It is helpful to remind them not to share personal information with online strangers because people may not be who they claim to be.

You can explain to your children about responsible online communication. For example, if you wouldn’t say it to someone’s face, don’t text it, email it, instant message it, or post it as a comment on someone’s page.