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Commitments for a Better Life

LG Electronics plans to contribute to sustainable growth by implementing three commitments and nine Goals on a mid- to long-term basis.


Lessons learned from COVID-19: Let us return to "Life's Good"

Many are struggling with COVID-19 and our hearts go out to those who suffer. Although the end of this pandemic remains elusive, history has shown us that when united, humanity prevails. We will ultimately overcome this unprecedented challenge through the dedication of governments, health professionals and our collective efforts to protect one another.

Amid this dire situation, LG Electronics has thoughtfully contemplated its role as an electronics manufacturer and global corporate citizen. We have taken numerous measures to safeguard the health of our workforce such as adopting temperature screening at entry and enabling work from home, especially for high-risk employees like pregnant women. Workplace counsellors have reached out to employees to provide compassionate care and support. Our management has also listened to the voice of the employees collecting ideas on overcoming this crisis.

Employees have contributed to this fight against COVID-19 by volunteering to help others in need. Sticking to social distancing rules, groups of employees took part in non-face-to-face volunteer activities delivering handmade face masks and donating goods to nonprofit organizations. We would like to take this opportunity to thank them for their gracious support.

To express gratitude to medical workers on the frontline, we donated air purifiers, dryers and steam closets to hospitals and public health centers. Electronic goods and infection control equipment including face masks were donated to over ten nations in response to their request. Together with local subsidiaries, we are also providing support to countries in need of test kits.

Like many businesses around the world, LG Electronics has experienced negative effects from the coronavirus. However, our business fundamentals remain sound, and we believe the overall impact from COVID-19 will be limited. By addressing global supply issues with our diversified production bases, expanding health-related product lineups and closely cooperating with distributors and customers, LG Electronics will turn this crisis into an opportunity to mitigate its impact on our business operations, and lay the foundation for further growth.

The pandemic has demonstrated that every person on Earth is far more interconnected than we realize. One confirmed case can rapidly lead to chains of infections among family members, friends and colleagues. Therefore, without exception, everyone should take part in combating this dreadful virus; otherwise it will continue to plague humanity. As an entity with influence on diverse aspects of production and sales, LG Electronics must assume responsibilities in a befitting manner. Our company has continuously worked to reduce negative impacts to the planet by eliminating the use of toxic substances and developing energy-efficient products that can help address social issues and positively influence society, and we remain committed to these efforts.

COVID-19 will not be the last global challenge we face. One thing we have learned from the pandemic is that high-impact risk must be addressed in a timely fashion. As long as we let environmental issues including climate change persist, we will experience another risk. As a responsible global corporate citizen, LG Electronics will continue to put climate at the top of our agenda preparing for a post-COVID world, while supporting employees, suppliers, customers, investors and all stakeholders to rise to the current challenge and return to normality, where "Life's Good."