• LG Electronics engages with its stakeholders based on a set of guiding principles born out of its management philosophy, and aims to address the concerns and meet the expectations of its stakeholders by delivering differentiated value. Our guiding principles for stakeholder engagement are applied to all our business sites across the world, with consideration to the social, cultural, and environmental aspects of the respective communities. Nevertheless, LG Electronics regards "Respect for Stakeholders" as the most fundamental principle in its engagement with stakeholders.

Approach to Stakeholder Engagement

Create Differentiated Value Engage with Stakeholders Reduce Risks Take stakeholder engagement as an opportunity to create new bysiness strategies by helping LGE employees understand the complexity of the environment. Bring about positive changes in external stakeholders’ understanding and perception of LG Electronics by actively sharing information. Actively collaborate with stakeholders to achieve “Sustainable Development of Society”, an ultimate goal of both LGE and its stakeholders. Contribute to addressing community issues by utilizing resources at our disposal (product, technologies, human resources, and capital resources). Seek feedback from internal and external stakeholders on overall business management activities as well as on our products and services. Based on the feedback, identify and address risks. Increase the trust of stakeholders in LG Electronics through ongoing communication. CSR Change Management Strategic Social Contribution CSR Risk Management Create Differentiated Value Engage with Stakeholders Reduce Risks Take stakeholder engagement as an opportunity to create new bysiness strategies by helping LGE employees understand the complexity of the environment. Bring about positive changes in external stakeholders’ understanding and perception of LG Electronics by actively sharing information. Actively collaborate with stakeholders to achieve “Sustainable Development of Society”, an ultimate goal of both LGE and its stakeholders. Contribute to addressing community issues by utilizing resources at our disposal (product, technologies, human resources, and capital resources). Seek feedback from internal and external stakeholders on overall business management activities as well as on our products and services. Based on the feedback, identify and address risks. Increase the trust of stakeholders in LG Electronics through ongoing communication. CSR Change Management Strategic Social Contribution CSR Risk Management

Definition of LGE’s Stakeholder

LG Electronics is in charge of corporate management. We define 8 groups, including indirectly influential customers, shareholders and investors, executives and employees, government agencies, and partners as our key stakeholders
Customers Suppliers Academia Employee Government and Media NGO and International organization Stakeholders and Investors Customers Suppliers Academia Employee Government and Media NGO and International organization Stakeholders and Investors

Stakeholder Engagement Process

LG Electronics performs a materiality analysis to systematically manage important CSR issues. First, we create an issue pool by carefully reviewing latest CSR trends, after which we perform an assessment based on stakeholder interest and impact on LG Electronics. Finalized material issues are fully disclosed, along with a detailed review of our performances and directions, in the sustainability report and website. The issues are also presented at our Stakeholder Consultation as a key agenda, utilized in contribution programs and formulating marketing campaigns as an important reference
Analyze Plan & Design Engage Take Actions Assess engagement risk & opportunity Evaluate & Review Identify stakeholders Identify key issues Public reporting Assess engagement risk & opportunity Identify engagement level & methods Engagement Correspondence Competency building Review Analyze Plan & Design Engage Take Actions Assess engagement risk & opportunity Evaluate & Review Identify stakeholders Identify key issues Public reporting Assess engagement risk & opportunity Identify engagement level & methods Engagement Correspondence Competency building Review
Memberships and Fees
(Unit: KRW 100 million)
Membership/Fee Total
2016 901.222
2017 959.717
2018 1,012.84
2019 1,159.34
2020 1,160.81
Membership/Fee KEA (Korea Electronics Association)
2016 456.75
2017 456.75
2018 456.75
2019 416.75
2020 456.75
Membership/Fee KEF (Korea Employers Federation)
2016 208.93
2017 208.93
2018 219.38
2019 377.13
2020 377.13
Membership/Fee KCCI (Korea Chamber of Commerce & Industry)
2016 88.8
2017 88.6
2018 94.9
2019 102.6
2020 102.6
Membership/Fee RBA (Responsible Business Alliance, formerly EICC)
2016 50.76
2017 50.90
2018 48.0
2019 50.27
2020 53.12
Membership/Fee KAIT (Korea Association for ICT Promotion)
2016 20
2017 20
2018 20
2019 20
2020 20