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* SW information
1) Add HEVC logo to user guide.
2. Applicable model list
3. Release History
1. To improve China STB HDMI(HDCP Fail)
2. To improve E-Streamer phrases error
1.To improve screen white flashing issue
(Phenomenon : Watching TV temporarily white flash occurs on the entire screen)
1. Change on Volume UI location
2. YouTube requirement for certification (When the network is not connected)
3. MS CDMi application
4. Changes on LG TV Plus (iOS UAC, Mobile video)
1. To improve color error issue at the bottom of the screen during HDMI 4K 3D On/Off.
1. Added notification pop up for when app is no longer supported
2. Change in background image of no signal screen
3. Change in Amazon HDR mode
1. Fixed Juddering with HDMI 1080i 50Hz.
2. Fixed No Audio in BBC RB1 channel.
1. Improvement to change to Volume 0 while watching TV
1. Security Update
1. Add HEVC logo to user guide.
Do you have stain or dirt on the screen? Symptom When the screen gets dirty How to fix Wipe gently with a soft cloth or cotton flannel to prevent scratch. [To prevent scratch] ① When cleaning the product, comply with the guidelines. ② Use keys or toys with caution near the TV. ③ When ...
Do you want to use headphone? Symptom Listening to sound with headphones How to fix 1. Check if there are 3.5m stereo (Audio) terminal and monitor audio output terminal on the product. ※ Some models are provided with this feature.. 1.Menu → Sound → Sound Out Speaker → Headphone(earph...
If you push power button on the product, do you see "Key Locked" on the screen? Symptom If Key Lock is On, you can’t operate TV with buttons on TV. ※ Only power button works. How to fix You can turn on/off Key Lock with remote control as below. Menu→LOCK→Key Lock : On, Off ※ Some mode...
Video plays but no caption. Symptom Caption doesn’t appear when watching video through USB. How to fix 1. Check if the video file and its caption file are in the same folder. 2. Check if they have the same file name. eg.) Video file : LGTV.AVI Caption file : LGTV.SMI 3. If the file na...