One-year Extra Warranty Service23/06/2018 ~ 31/12/2018
LG TV Promotion (“Promotion”)
(effective from 23 June 2018 to 31 December 2018)
Customers who purchase selected Hong Kong official goods of selected LG TV model below from the authorized dealers in Hong Kong or Macau from 23 June 2018 are eligible for extra 1-year local warranty*, total 4 years official warranty.
Selected LG TV models
Extra 1-year local warranty
* Customers have to register within 30 days calculated from the purchase date. Customers who have successfully registered and verified by LGEHK can enjoy an extra 1-year local warranty for above selected LG TV model. Terms & conditions apply.
^ Promotion period for these models is from 6 Jul to 31 Dec, 2018.
** Please visit www.lg.com/hk_en/promotiongift for registration method and related information.
Terms & Conditions:
1. This Promotion is only applicable to customers that purchase the Hong Kong official goods of selected LG TV model via designated authorized dealers of LGEHK in Hong Kong or Macau starting from 23 June 2018 to 31 December 2018 (“Customers”). Designated authorized dealers are subject to change without further notice. Please consult in-store staffs before purchase for details.
2. This Promotion is only applicable to Customers that purchase the selected LG TV model (according to the list above) from 23 June 2018. (Purchase date according to the issue date of official invoice from the authorized dealers.)
3. Promotion offer may differ from the Participating Dealers, please check before purchase. Please consult in-store staffs for details.
4. Customers who have purchased the selected LG TV model at the designated authorized dealers of LGEHK (Hong Kong and Macau only) from 23 June 2018 should complete registration within 30 days calculated from the purchase date. Upon verification and confirmation of the registered information by LGEHK, customers who have retained and presented the relevant documents can enjoy an extra 1-year local warranty after the expiration of official 3-year warranty service.
5. Any errors, defaults and omissions found in the information submitted or overdue registration will be deemed as to renounce the claim of the regarding promotion offer.
6. The “Acknowledgement of Extra 1-year Local Warranty of selected LG TV model” will be issued to the customers via email. Upon receipt, customers can continue to enjoy an extra 1-year local warranty for the selected LG TV model, purchased after the expiration of official 3-year warranty service (from the date of purchase) through LG customer service centers by presenting original purchase invoice (with serial number of the LG selected TV model purchased), and the “Acknowledgement of Extra 1-year Local Warranty of selected LG TV model”. This Promotion is subjected to Terms and Conditions of Warranty services, please visit http://www.lg.com/hk_en/support/warranty for details.
7. This offer is only applicable to end-user who is eligible to maximum 3 entries; Non-end-user registration will be regarded as invalid entry which will not entitle any promotion offer. Customers can only register and enjoy the Promotion once for each of their purchased LG selected TV model. The Serial Number identification code of each of the aforementioned TV can only be used once during registration.
8. The date of purchase and Serial Number of selected LG TV model must be listed on the purchase invoice to claim extra 1-year local warranty. Handwritten invoice will not be accepted.
9. Upon delivery of “Acknowledgement of Extra 1-year Local Warranty of LG TV”, LGEHK shall not reissue or make any proof or any compensation in case it is lost or stolen.
10. The offers of the Promotion shall not be transferred nor exchanged into cash, credit or other gifts.
11. LGEHK reserves the rights of rejecting offer redemption of the customers if the customers redeem the offers by illegal, invalid, unrealistic or improper way.
12. Customers agree that LGEHK shall not be liable for any loss, damage or personal injury caused by the Promotion offers.
13. To the fullest extent permitted by law, LGEHK shall not be taken any responsibility if the authorized dealers fail to inform customers of the information of this promotion. Furthermore, LGEHK shall not be responsible for any behavior or negligence of the authorized dealers.
14. LGEHK shall not be responsible for personal injury, death, loss, damage or responsibility caused by the Promotion or promotion offer (whether it is caused directly, indirectly or by other reasons), including but not limited to loss, damage or responsibility caused by loss in revenue, profit or reputation, any mistakes in opportunity calculation, any improper operation of computer, communication or devices, any insufficiency or defects in the service provided by third party, or any loss of notification due to postage errors, regardless of whether LGEHK has been notified of the possibility of such loss, damage or responsibility.
15. LGEHK reserves the right of doing the below anytime when necessary, regardless of whether it has made notification or provided relevant reasons:
- Make revision, cancellation or supplement to the Promotion or the Terms and Conditions;
- Exchange or replace the offer with items of similar value; and/or
- Cancel, terminate or suspend the Promotion.
16. Any cases of suspected or verified fraud and/or misuse related to the participation of the Promotion and/or redemption of promotion offer may cause immediate cancellation and/or suspension of the promotion offer entitled by customers.
17. In case of disputes related to the promotion activity (including but not limited to the redemption system), LGEHK shall have absolute and final discretion, which shall be fully agreed and followed by all participants.
18. The Terms and Conditions shall be governed by the Law of Hong Kong. All disputes arising out of or in connection to the Terms and Conditions shall be resolved by Hong Kong Courts.