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Product Support
Receive help on your LG product
Check out the latest information related to this product.
Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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The Owner’s Manual offers pertinent product information.
Owner’s Manual
- 20/09/2018
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This manual is a document that describe the usage for the product.
USER GUIDE
- 12/10/2018
- 12/10/2018
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It is a guide that can help you set your product faster.
QUICK SETUP GUIDE
- 20/09/2018
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Additional Link
- 07/08/2018
- 07/08/2018
Help Library
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Picture is dark.
- Troubleshooting
- COMMERCIAL TV, TV
Picture is dark. Symptom If the screen is dim even without adjusting brightness, definition, color, and color density, it may be set as Power Saving Mode or the Picture Mode is set as Eco. How to fix Non-SMART ① Home button of remote control → Detail Settings → Picture→ Select e Powe...
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How can I add certain channels to "bookmark list"?
- Operation
- COMMERCIAL TV, TV
How can I add certain channels to "bookmark list"? Symptom Register channels you frequently watch as favorite channels to change them easily. ※ This doesn’t support set-top box channels. How to fix Before 2011 TV 2012~2013 smart TV [Smart] or [Setting menu] → [Channel] → [Channel edit...
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In digital broadcasting, video stops or is broken.
- Troubleshooting
- COMMERCIAL TV, TV
In digital broadcasting, video stops or is broken. Symptom As a signal feature of digital broadcasting, it may be caused by transmission speed, signal strength, etc. How to fix ① Check signal strength : Menu → Channel → Manual channel tuning(signal strength) – Need to check signal wit...
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TV functions appear on the screen.
- Troubleshooting
- COMMERCIAL TV, TV
TV functions appear on the screen. Symptom - If it is [Demo Mode] or [Store Demo], it is shown at the side or bottom of the screen. - [Demo Mode] or [Store Demo] is for introducing the product, so you are suggested to select Home Use. How to fix Non-Smart TV [SETTINGS] → [OPTION] → [M...
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I want to delete certain channels.
- Operation
- COMMERCIAL TV, TV
I want to delete certain channels. Symptom If you want to delete Auto Tuning set channels, you can add/delete channels in the Channel Edit. ※ If you switch channel with up/down button, it doesn’t show the deleted channel, but if you press the channel number, it shows the deleted chann...
Video Tutorials
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How can I view files in a USB device on my TV?
- Operation
- COMMERCIAL TV, TV
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Lines appear on my TV screen. What do I need to do?
- Troubleshooting
- COMMERCIAL TV, TV
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How can I view my PC screen on the TV? (Miracast, window 8.1 or higher)
- Operation
- COMMERCIAL TV, TV
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What should I do when the screen is dark and blurry?
- Troubleshooting
- COMMERCIAL TV, TV
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How can I connect a set-top box to my Smart TV?
- Operation
- COMMERCIAL TV, TV
