Skip to Contents

Product Support

Receive help on your LG product

Check out the latest information related to this product.

  • TV & Home Entertainement
  • TV
  • 55LM9600


Warranty Information Labour 36 Months / Parts 36 Months More
If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

If you don’t have the viewer program, click the link to download it.
  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    SW File(Version 04.22.05) for 47LM8600-CA, 55LM8600-CA, 55LM9600-CA Reference

    Detailed applicable model list : Please check with reference Tab exactly

    * SW information 

    1. Improvement 
     1) Disable the skype due to spec out.

    2. Applicable model list 

    3. Release History
    1. HongKong youtube out of memory issue  

    1. bugpatch for security

    1. improve the lock-up issue by Using TLS1.2 instead of SSLv3 in web browser

    1. There are some error such as infinite loading, lock-up when access to some web-site. 
       These are caused by security fragility(POODLE attack) protection and are 
       improved by Using TLS1.2 instead of SSLv3 in Web Browser and Gstreamer

    Bug Patch
    1. Apply Terms 2.0
    2. Improve Membership Usability
    3. etc.

    1. Improve the DTV block noise in Viu TV ch

    1. Disable the skype due to spec out.

Help Library