Skip to Contents

Product Support

Receive help on your LG product

Check out the latest information related to this product.

  • Optical Storage
  • CH12


Warranty Information Labour 12 Months / Parts 12 Months More

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

If you don’t have the viewer program, click the link to download it.
  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    New firmware(Ver 1.01-A0) for only CH12NS30(BLU-RAY COMBO) Reference

    [General Information]

    ◆ Model:CH12NS30

    ◆ Ver: 1.01-A0

    ◆ Instructions - CH12NS30 Version 1.01-A0 Firmware Update

    To update the firmware of the CH12NS30 please refer to the following instructions:

    Notice: In case that your drive is unrecoverably damaged by arbitary update, LG does not take responsiblity for this.

    The drives must be original LG branded drive with model name is CH12NS30(no OEM units). 

    This firmware update is for use only on PC's with Windows XP/Vista/7/8 

    [Critical Instructions: to be followed carefully]

    1. Connect the drive at Computer.

    2. Download the file CH12NS30_1.01-A0(ew).ZIP to any folder. 
       This zip file contains the CH12NS30_1.01-A0.exe program,

    3. Close all other programs including: screen saver, antivirus and/or power-down programs. 
    (If these programs are not closed, they can cause some interruption during the update).

    4. Be sure that there is no disc inside the drive before you start the update procedure.

    5. Go into the folder with the update file and double click the CH12NS30_1.01-A0.exe program 
    and Firmware upgrade will be automatically started.

    6. After this Upgrade done, You will need to reboot your PC(The message will be shown)

    - WARNING: 
    Do not open any programs or start any system functions during the update, 
    as they will interfere with data transfer and damage the drive. 
    Do not cancel the operation once it has been started otherwise the drive will 
    be permanently damaged.