Pattern Lock Removal Process:
If user has forgot the pattern lock, then the same can be unlocked by clicking on the "Forgot Pattern"
option in lock screen.
The phone will ask for a "Backup PIN" & "Gmail ID & Password". By entering the PIN or Gmail ID & password,
the phone can be unlocked & a new pattern can be set.
However if a user has not set the PIN or does not remember the Gmail ID & Password, then the phone can
unlocked by doing a Hard Reset, which is explained below.
When the phone is switched off, press and hold the Power key + Volume down key with your left hand.
When the LED on the bottom of the phone lights up, release Power key + Volume down key and then
press and hold the Home key with your right hand( for about 2 seconds) at the same time.
Phone will perform a factory reset
Note: All data from the phone will get deleted by doing hard reset.
If the problem is not resolved, please call LG Support representative on 1800-180 -9999 (Toll Free)
or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.