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Sound not coming after connecting the external speakers in Monitor Signage

  • Others
  • Others
  • Troubleshooting
  • Digital Signage
  • Last Updated 03/28/2017

Subject : Sound not coming after connecting the external speakers in Monitor Signage

symptom Symptom

Sound not coming


cause Cause

It cane be due to wrong connection of the Speaker cable

If speaker cable is properly connected then check whether the external speaker value is set to ON or not in Installation Menu


how to fix How to fix

Please check the connection of Speaker Cable should be proper

Press and hold Setting button for 5 seconds to enter into Installation Menu

When Input ID is displayed (on the top right corner) then enter the password (Default password is 0000) and press Ok 

■ In Installation Menu, select Signage Setup option

■ Go to Speaker option and set the value to ON. Exit from the Installation menu by pressing Exit key on Remote control

If the problem is not resolved, please call  LG Support representative on 1800-180 -9898 (Toll Free)


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In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or damage,

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The solutions provided herein  might vary based on the models, please verify before implementing.
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