How-to & Tips

Topic

  • Document Contents
    Troubleshooting
    Weak Cooling in Freezer Side
    Symptom Cause How to fix
  • Document Contents
    Operation
    [ThinQ] How do I change the Region & Language settings?
    How to Use LG ThinQ■ Changing language and region settings1.First, you need to log out of your current ThinQ app account. - On the top-right side of your ThinQ main page, click on the “Menu” icon andselect Logout button2.After logging out, ...
  • Document Contents
    Troubleshooting
    Weak Cooling in Fridge Side
    Weak Cooling in Fridge SideSymptom Warm refrigerator, Weak refrigeration, Food spoils easily. How to fix ① If you turn on the power, it takes 1~2 hours for the cool air to circulate,but it may take 2~3days to have the optimal temperature de...
  • Document Contents
    Operation
    [ThinQ] Does my LG product support 5Ghz Wi-Fi via router?
    How to Use LG ThinQ■ 5GHz Wi-Fi not supported - LG products and ThinQ app only supports 2.4GHz Wi-Fi frequency band viarouter. (Supports only 2.4GHz frequency for wireless network)* Does not support 5GHz wireless frequency band
  • Document Contents
    Troubleshooting
    Inspection code: CH38
    ■ Title - Inspection code: CH38■ Problem - Error/Display screen■ Symptom - CH38■ Possible Cause - The CH38 error code will appear when the refrigerant(gas) level of theappliance is low, to protect the appliance.■ Solution or Settings1. Did ...
  • Document Contents
    Troubleshooting
    How to operate AC without Remote
    Subject : How to operate AC without RemoteSymptom■ Unable to use AC because Remote not working■ Unable to use AC because Remote MissingCause■ Remote Defective/Damaged■ Remote missing/lostHow to fix■ AC can be operated without remote by foll...
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