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Product Support
Receive help on your LG product
Learn about LG product's latest software information and tips.
Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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Owners' Manual is a basic instruction that contains the product installation and usage.
OWNERS' MANUAL
- 06/15/2015
Software & Firmware
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Software Update
Learn more about warranty information
WAY 1.FOTAIt allows you to conveniently update your phone's software to a newer version via Firmware Over-the-Air (FOTA) without connecting with to USB datge cable. Learn more
WAY 2.USB Driver- 1Install the USB DRIVER
- 2Install and Execute the LG MOBILE SUPPORT TOOL
- 3Connect your phone to PC by using the bundled USB Cable
- 4Install the USB DRIVER
The phone software upgrade stopped before completion?- Don't close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on our PC. After that, please restart the update.
- Otherwise, please select "Customer Support"-"Recovery Phone" in LG MOBILE SUPPORT TOOL. Then, you can start to recover your phone.
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PC Sync
LG PC Suite
LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of multimedia contents and other applications.
- 1Download ‘LG PC Suite’ application
- 2When installed, the S/W automatically launches
- 3Plug your phone and don't have to synchronize
FEATURES- Manage and play your media contents (music, movie, pictures) on your PC.
- Send multimedia contents to your device.
- Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
- Backup the applications in your device.
- Update the software in your device.
- Backup and restore the device.
- Play multimedia contents of your PC from other device
- OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
- CPU: 1 GHz or higher
- Memory: 512 MB RAM or higher
- Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
- Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
- Required software: LG United Mobile driver, Windows Media Player 10 or later
- To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
- The existing PC Suite IV does not support Ice Cream Sandwich OS.
- LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.
How-to & Tips
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What is Self-healing?
- Operation
- Mobile Accessories, Mobile Phones, Smart Watches
What is Self-healing? Self-healing G Flex’s rear cover is fitted with self-healing technology, which removes light scratches that can take place in everyday life. Still, user faults (e.g. intentional flaws, drops, and scratches) or environment-specific severe scratches, tearing and br...
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What is the AOD (always-on display) feature?
- Operation
- Mobile Phones
This features lets you view the time or notification icons without turning the screen on. The date, your signature or time, and the app notification icons are displayed on the screen even when it is off. Notes When an app notification is received, the current time and the icon for the...
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Can I edit the information shown on the AOD (always-on display) screen?
- Operation
- Mobile Phones
To edit the Always-on display information 1.Go to Settings> Display tab> Always-on display. 2.Select Set what to show under General section. 3.Select Signature then Next. 4.Enter the text you want to display and select the font. 5.Tap SAVE then SET. Notes To edit the signature once se...
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AOD(always-on display): Brighter Display_G6
- Operation
- Mobile Accessories, Mobile Phones, Smart Watches
AOD(Always-on Display): Brighter Display • Enable Brighter Display in Settings > Display > Always-on display. • The brightness of the display is increased to improve visibility. • When in a dark environment the Brighter Display option is disabled. • Prolonged usage can drain the batt...
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Q6 (LGM700DSK) - Face Unlock not working when LCD in off
- Troubleshooting
- Mobile Phones
Q6 (LGM700DSK) - Face Unlock not working when LCD in off : Face recognition although has been set to work in screen off mode by default, but user have set the option to "off" un-knowingly due to which this option may not work in screen off mode. To rectify the same, plz turn on the se...
Video Tutorials
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[Video] How to fix the issue of color inversion
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
How to fix the issue of Color Inversion: Color inversion is a setting in the phone which changes the LCD contrast settings to make it look clear in bright light conditions. This is many times misunderstood as an LCD defect or software issue. This is however a setting issue & can be ch...
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Video : Auto Rotate Function Not working
- Repair
- Mobile Accessories, Mobile Phones, Smart Watches
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[Video] How to check SAR value (Specific Absorption Rate) in phone
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
How to Check SAR value in phone : SAR value is a measurement of the radiation emitted by the phone. As per Govt. regulations it should be less than or equal to 2W/kg . Refer to the video guide to check the same. Note : If the video does not play properly, open the same in VLC media pl...
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Video : How to prevent phone from getting Hang /Slow
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
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Video : How to Check Internet Data Usage in Smart Phone
- Operation
- Mobile Accessories, Mobile Phones, Smart Watches
