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Receive help on your LG product
Learn about LG product's latest software information and tips.
Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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Owners' Manual is a basic instruction that contains the product installation and usage.
OWNERS' MANUAL
- 10/04/2011
Software & Firmware
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Software Update
Learn more about warranty information
WAY 1.FOTAIt allows you to conveniently update your phone's software to a newer version via Firmware Over-the-Air (FOTA) without connecting with to USB datge cable. Learn more
WAY 2.USB Driver- 1Install the USB DRIVER
- 2Install and Execute the LG MOBILE SUPPORT TOOL
- 3Connect your phone to PC by using the bundled USB Cable
- 4Install the USB DRIVER
The phone software upgrade stopped before completion?- Don't close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on our PC. After that, please restart the update.
- Otherwise, please select "Customer Support"-"Recovery Phone" in LG MOBILE SUPPORT TOOL. Then, you can start to recover your phone.
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PC Sync
PC Sync
To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.
- 1Download ‘PC Sync’ application
- 2When installed, the S/W automatically launches
- 3Plug your phone and don't have to synchronize
PC REQUIREMENTS FOR LG MOBILE SUPPORT TOOL- PC requirements for LG Mobile Support Tool
- 1GHz or higher Pentium-compatible processor
- At least 512MB of RAM (memory)
- Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
- Administration rights on the PC for software installation
- High-speed Internet connection
How-to & Tips
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Internal memory shows used in Gallery even though there is not enough data in Gallery
- Troubleshooting
- Mobile Phones
Memory Consumed by Gallery is more that the data : A user might now be aware about the new feature "Trash" in Gallery. This lets you recover the accidently deleted images & videos. In models like G6 & Q6, TRASH option in provided in the Gallery which will retain all your images & vide...
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Q6 (LGM700DSK) - Face Unlock not working when LCD in off
- Troubleshooting
- Mobile Phones
Q6 (LGM700DSK) - Face Unlock not working when LCD in off : Face recognition although has been set to work in screen off mode by default, but user have set the option to "off" un-knowingly due to which this option may not work in screen off mode. To rectify the same, plz turn on the se...
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Wi-Fi Connection switches off intermittantly
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
Wi-Fi Connection switches off intermittently : If you experience that Wi-Fi connection is switching off especially when the phone goes to standby mode (Screen Off) Then it might be because the option of Wi-Fi working in screen off mode may be set to off. The settings can be changed as...
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[MC] Mosquito Away : How to change timer
- Operation
- Mobile Accessories, Mobile Phones, Smart Watches
How to use Procedure to change the Timer : 1.Launch the Mosquito Away app in foreground 2.To view the timer icon, ON the mosquito away function. 3.Click the timer icon (fig-1) & select the new timer from the radio button. 4.On selecting new timer, previous timer will be discarded and...
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[MC] Mosquito Away : How to use
- Operation
- Mobile Accessories, Mobile Phones, Smart Watches
Function Mosquito Away is an application which can keep mosquitoes away from user by emitting a high frequency sound. How to use Mosquito Away functionality can be triggered in two ways. (1) From Pre-Installed Mosquito Away (MA) app • To run Mosquito Away in foreground, launch Mosqui...
Video Tutorials
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[Video] How to fix the issue of color inversion
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
How to fix the issue of Color Inversion: Color inversion is a setting in the phone which changes the LCD contrast settings to make it look clear in bright light conditions. This is many times misunderstood as an LCD defect or software issue. This is however a setting issue & can be ch...
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[Video] How to check SAR value (Specific Absorption Rate) in phone
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
How to Check SAR value in phone : SAR value is a measurement of the radiation emitted by the phone. As per Govt. regulations it should be less than or equal to 2W/kg . Refer to the video guide to check the same. Note : If the video does not play properly, open the same in VLC media pl...
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Video : Auto Rotate Function Not working
- Repair
- Mobile Accessories, Mobile Phones, Smart Watches
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Video : How to prevent phone from getting Hang /Slow
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
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Download mobile phone data from LG backup with NFC
- Troubleshooting
- Mobile Accessories, Mobile Phones, Smart Watches
