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Receive help on your LG product
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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
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* SW information
1) Fix that volume is changed to be zero by Peel Remote App during watching TV
2. Applicable model list
3. Release History
1. Updated G-IP mode 2.0
2. Time Machine ready + (USB Stick Support)
3. Pocket Photo printing from TV
4. My channel display for 2015 store mode (Dummy Channel + promotion animation)
5. Girraffic Solution introduction for Streaming Quality enhancement
6. Updated Enyo Framework (2.5.3-pre.17.t)
1. Vietnam DVB-T2 No signal Issue improvement
1. Bug fix point (below)
- WOL function error (TV auto power on by WOL Error)
- Picture error in Cinema, Expert 1, 2 mode.
- Detail info does not display in terrestrial digital TV channel.
1. Apply the Netflix NRDP 4.2
1. Fix that volume is changed to be zero by Peel Remote App during watching TV
Subject : One point Lesson -“NAS not working with Smart LED” Symptom ■ NAS (network attached storage) feature is not working with Smart TV Cause ■ Service disabled in Network router menu How to fix ■ Go to the Network Router Setting and enable the media service
Refer the attached demonstrational video for AI concept with LG Web SO 4.0 Smart TV [ThinQ AI] for your understanding. Note: This feature only support 2018 launched model LG Web OS4.0 Smart TV series Detail user guide of this feature is available in "USER GUIDE" application given in ...
Refer the attached video demonstrational guide for "how to operate ThinQ AI function" in 2018 year launched LG Web OS 4.0 Smart TV models. Note: This feature only support 2018 launched model LG Web OS 4.0 Smart TV series models only. Given demo video is only for illustrational purpose...
Refer the attached video demonstrational guide for "how to share photos from Smart/Feature phone" in 2018 year launched LG TV models. Note: This feature only support 2018 launched model LG TV series in LK5xx, LK6xx, UKxx, SKxx & OLEDxx8xx series models only. This feature only support...
Refer the attached video demonstration guide for Mobile Connection Overlay feature of LG Web OS 4.0 Smart TV Note: This feature only support 2018 year launched LG Web OS 4.0 Smart TV series. For detail model information, kindly visit www.lg.com/in If the problem is not resolved or fin...
Please find the attached video demonstration content for CAM TV Subject: "How to Tune Satellite TV channels in CAM TV"
Please find the attached video demonstration content for CAM TV Subject: "How to Record a Program in CAM TV"
Please find the attached video demonstration content for CAM TV - How to Insert CAM module & Viewing Card
Please find the attached demo guideline video for how to do video calling with TellyBean app with LG Web OS 3.5 Smart TV
Please refer the attached guideline for how to connect a set-top box to Web OS Smart TV? Note: Only IR (Infra Red) frequency operated devices will support this function