CIC Notice_Germany_(ran) Service Termination

No.

Service

Service Overview

Paid/Free

Applicable Countries

Service Change Summary

Applicable Date

Applicable Devices / Platform

CS Guidelines

Notes

1

ran

-

Free
(In-app)

Germarny

Service Termination

2017-03-03

■ NC 3.0 / 4.0 / 4.5
■ webOS 1.0 / 2.0 / 3.0 /  3.5
■ Simple Smart (LH57 Model)

FAQ >

1. I couldn't find the app from the TV. (or, the app doesn't work properly)
☞ By service provider, this app is currently unavailable to download from our app store.

If already downloaded this app, you may still find the app icon on TV, but may experience some unexpected technical difficulties while running app.
As for the specific date for the app release, it will be solely decided by the service provider; unfortunately, we can't provide further on that.
We apologize for any inconvenience of using LG Smart TV's contents and services.

☞ LG Content Store (or LG Smart World) offers free app download service to every LG Smart TV user. 

If an user needs further assistance of their in-app purchased contents or service, please contact the service provider directly for further assistance such as refund.

※ [For CIC agents] Should you receive the second inquiry about LG Smart TV Contents & Service, please contact the Helpdesk for assistance.
Helpdesk provides knowledgeable assistance to CIC consultants for any inquires in LG Smart TV Content & Service. 

If find any difficulty in handling customer inquiries or need to request a further investigation on an issue, please contact the Helpdesk.

  [Helpdesk Contact Information]
- E-mail : smarttv_support@lge.com
- Before submitting a request to the Helpdesk, please state the following customer information: e-mail ID, country, TV model, wired MAC address, and etc.
* Note : The contact information(such as e-mail) of the Helpdesk has restricted only for the internal use, which also shouldn't be disclosed to customers.