Skip to Contents Skip to Accessibility Help
Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

I can't play Youtube video

Troubleshooting Home Audio Systems, Home Theater Systems 27/07/2016

I can't play Youtube video


Symptom

When playing video on Youtube, it buffers too long or it doesn’t play at all.


 Things to check

Check if it has good network environment.


 How to fix

1. If there are 5 antenna signal bars, there is no problem. But if there are 3 and below, it implies unstable network.
※  You can check from the Youtube main page.

Try to turn off the AP router and turn it on again. 
  
② Network Level in the Youtube main page is normal, but long buffering or not playing at all.
    → If all the videos play well but not the one you want to watch, it means there are lots of users waiting to watch that, so try again in some time.



*Required question
RETURN TO RESULTS

Contact

Telephone
Email
Customer Feedback
Your Voice to The President
LG Support
Need information? Got a question? We can help.
Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.