For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
Detailed applicable model list : Please check with reference Tab exactly
* SW information
1) 19Y B&O TV(V300) SW development
2) TV Voice assistant using mobile LG TV plus App
3) Adding Voice assistant feature in Netflix
4) Enhancement to Amazon Alexa service
5) Enhancement to Home Dashboard
2. Applicable model list
3. Release History
1. To improve WISA audio output issue.
1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store. (USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan) (This Service will be available soon)
2. Improving Youtube voice service
3. Adding sound bar to Home dashboard
4. Fixed minor bugs.
1. Apple AirPlay 2 & HomeKit service
1. 19Y B&O TV(V300) SW development
2. TV Voice assistant using mobile LG TV plus App
3. Adding Voice assistant feature in Netflix
4. Enhancement to Amazon Alexa service
5. Enhancement to Home Dashboard
How do I set the mode to watch 3D image? How to fix - Input modes which support 3D effect are HDMI/RGB-PC/USB/DLNA/Component/DTV signal. ※ 3D effect supporting input mode varies depending on models, so please refer to user guide for 3D input Supporting format as follows. HDMI cable is...
I want to use recording mode. Symptom - Recording function can be performed by connecting USB device. - Input mode supporting the recording varies depending on models, so please refer to user’s manual. ※ HDMI, component, RGB input modes are not supported. - For some models, format USB...
No video, no audio Symptom No video and audio How to fix 1. If TV is not turned on, check the front power on/off switch. If TV is not turned on with remote control, turn the power on with on/off switch then turn on TV with remote control. (If TV is turned off with power on/off switch,...
No 3D image after wearing 3D glasses (shutter glasses). Symptom 3D image content operates normally, but 3D effect seems not to work. How to fix 1. Press 3D button on remote control and check if 3D effect is working and 3D image format is selected correctly. 2. If you are using polariz...
How can I add certain channels to "bookmark list"? Symptom Register channels you frequently watch as favorite channels to change them easily. ※ This doesn’t support set-top box channels. How to fix Before 2011 TV 2012~2013 smart TV [Smart] or [Setting menu] → [Channel] → [Channel edit...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.
To Help improve your LG.com experience we would appreciate you completing our survey.