LG Front Load Washing Machine - Shipping Materials & Vibration

• Welcome to a LG support video.

• Here we will discuss possible ways to reduce vibration in your LG front load washing machine.




• If your machine is experiencing excessive vibration, some reasons may be:

• Single items

• Unbalanced mix heavy items with light items

• Tangled load

• Bulky items or comforters




• Sometimes avoiding these conditions for your washer will eliminate vibration.

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• If this is still occurring, some other issues could be.

• Extraneous shipping materials

• or Leveling




• There are 2 elements from shipping that could still be attached to your washer causing excess vibration.

• The first are for shipping bolts attached to the rear of your washing machine.

• If the bolts are still there, remove them by using the wrench provided with your washer.

• Loosen the bolts by turning them counterclockwise.

• Once loosened pull them out.




• Save these bolts for future use.

• If you need to transport the washer elsewhere, the bolts will be necessary to prevent damage to the internal components.

• Locate the 4 hold caps included in the accessory pack that you received with your washing machine, and install them into the shipping bolt holes.




• Warning:




• Failure to remove the shipping bolts and retainers before use may cause severe vibration and noise, which can lead to permanent damage to the washer.




• The second possible cause of excessive vibration is a shipping block that might be caught under the washer.

• LG front load washers are shipped with a foam block in the base to support the tub during shipping.

• Tilt the washer back to check for the foam block.

• Caution! Do this with 2 people to avoid injury.




• If wedged under the tub, simply remove the foam block.

• The drum of your washer spins at very high speeds, to minimize vibration, noise and unwanted movement.

• Your washer must be level and installed on level, solid flooring with properly adjusted feet.

• To check this, first place a level across the top of your washer and adjust the leveling feet until your washer is level from side to side and front to back.

• After any adjustment, make sure that the lock nuts on all 4 feet are tight.

• If any of the lock nuts are loose, tighten them with a wrench included with the washer.

• Next, check that all 4 leveling feet are firmly and evenly in contact with the floor.

• To test this, rock the washer from corner to corner in each direction.

• If the washer rocks more in one direction than the other, then the feet are not properly adjusted.

• Loosen the lock nut on the foot that is rocking and adjust the foot up or down until the rocking is minimized.

• And is the same in both directions.

• Tighten the lock nut.

• Once you have made these adjustments, test the machine by setting it to the spin cycle with a load of laundry.

• Load the washing machine with a light load.

• Press the power button.

• Then press the rinse and spin cycle option.

• Press the start button.




• Check if water is supplied and that the washing machine does not rock or vibrate excessively.

• And that it drains well during the spin cycle.

• If the washing machine rocks and vibrates excessively, try leveling the washing machine.

• Loosen the locknut on one of the front feet.

• Adjust the foot up or down until the vibration is minimized.

• Once this adjustment has been made, be sure to tighten the locknut.

• Your washing machine is now ready for quieter use.

• Thank you for watching the LG customer support channel.

• We hope you enjoy your LG experience.