Wi-Fi connection trouble / low reception
Symptom
■ Wi-Fi connection trouble / low reception
Cause
① When multiple devices in a space share a line, radio frequency between such devices can cause interference, where
despite normal Wi-Fi reception, messages like “Loading…” or “Network error. Retry” pop up and connection fails.
② Walls or other obstacles between a wireless router and a smart phone may lessen reception.
③ Wrong password input may still provide Wi-Fi reception, but result in connection failures.
④ Wi-Fi provided by a certain carrier may be received on the antenna, but it's availability is limited to the provider only.
How to fix
① Weak signals in certain areas only:
- Compare the Wi-Fi signal strength with other smart phones in the same area.
If signals are all weak, walls or other obstacles between smart phone and the wirless AP could be the cause.
- Like wise, also compare the signal strength from other AP's near by as it could be the AP in this particular area requiring attention.
② Weak signals in many areas:
- Compare the Wi-Fi signal strength with other wireless APs. If the signals are always weak, check the mobile phone’s SW version and upgrade
to the latest version.
