A9ADVANCED

Help Library

Troubleshooting
[LG CordZero Roboking] The rotating brush does not work. How to clean the rotating brush

Causes and Symptoms------------------- * There are foreign objects on the side rotating brush. * There are foreign objects on the bottom rotating brush.It might fail to operate if there are foreign objects such as hairs in the gapbetween th...
Troubleshooting
[LG CordZero R9] How to separate and clean the dust bin

If the dust bin is full of dust or the filter is clogged, then the suction powerof the robot vacuum cleaner might be reduced.To maintain the normal suction power of the robot vacuum cleaner, you shouldclean the dust bin at least twice a mon...
Repair
[LG Cord Zero R5] There is no water coming out/too little amount of water spraying/water is still in the water bucket

Causes and Symptoms------------------- * Foreign objects are stuck in the dust bin, main body, or spray nozzle. * The dust bin is not fully inserted. * Water spraying setting * SW bugTry this--------First, check if the dust bin(water tank) ...
Troubleshooting
[LG CordZero R9] I hear the loud noises

While using the robot vacuum cleaner, does it make sounds as it hits the floor?Does the motor sound get louder and quieter repeatedly?Although the robot vacuum cleaner is small, as it has a smart inverter mountedin it, it can suck in air fr...
Operation
How to change the dust bag for LG CordZero A9S
Troubleshooting
[LG CordZero R9] I hear the voice error message ‘The battery level is low, Unable to run a smart diagnosis. Retry after charging.’

※ The error message may be different from the actual message you hear from theproduct.Smart diagnosis available for use only when the battery is being charged as itis used to reliably see the operability of the entire sensors and the chargi...