Help Library

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  • Document Contents
    Troubleshooting
    My washing machine is making noise during spin cycle.
    Do you hear vibrating, thumping, clicking or whirring sound during spin cycle? This can be the reason ● Unbalanced laundry load ● Clogged / blocked drainfilter or buildups inside the tub ● Drain / Supply hose istoo long. ● Shelves or cabin...
  • Document Contents
    Troubleshooting
    What do I need to do when moving my Washer?
    The following is from the user manual;From the Highlighted point it can be seen that when transporting the unit is ismandatory to re-install the transit bolts to prevent internal damage to theunit. Re-install the transit bolts in reverse or...
  • Document Contents
    Troubleshooting
    Clothes smell after washing - Front Load Washer
    When your clothes come out with bad odor after a washing and drying cycle, yourunit's drum may be dirty and needs proper cleaning maintenance. Follow the stepsbelow to resolve the issue. 1. Proper detergent & additive usage If too much dete...
  • Document Contents
    Troubleshooting
    OE Error Code - Front Loader Washer
    An OE code indicates that the washer was unable to drain the water. The maincauses for this error code are: * Clogged drain pump filter * Kinked drain hoseA clogged drain pump filter is one of the main causes of an OE error codeappearing on...
  • Video Contents
    Troubleshooting
    LG Washing Machine The drying time is too long(Dryer)
    This video involves as below. - Dry problem, The drying time is too long, Drying performance is too low orbad, Warm air comes out from the rear side of the appliance.
  • Document Contents
    Troubleshooting
    OE [Clean Filter] error code _ Washing machine won’t drain.
    Your washer won’t drain and shows [OE] (Water Outlet Error) error code?Or it’s draining but very slowly? This can be the reason ●Drain filter (Drain pump filter) is blocked. ●Drain hose is kinked or pinched. ●Drain hose is frozen. ⊙ Wait! H...
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