Help Library

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  • Document Contents
    Troubleshooting
    What do I need to do when moving my Washer?
    The following is from the user manual;From the Highlighted point it can be seen that when transporting the unit is ismandatory to re-install the transit bolts to prevent internal damage to theunit. Re-install the transit bolts in reverse or...
  • Document Contents
    Troubleshooting
    Clothes smell after washing - Front Load Washer
    When your clothes come out with bad odor after a washing and drying cycle, yourunit's drum may be dirty and needs proper cleaning maintenance. Follow the stepsbelow to resolve the issue. 1. Proper detergent & additive usage If too much dete...
  • Video Contents
    Troubleshooting
    LG Washing Machine The drying time is too long(Dryer)
    This video involves as below. - Dry problem, The drying time is too long, Drying performance is too low orbad, Warm air comes out from the rear side of the appliance.
  • Document Contents
    Troubleshooting
    OE Error Code - Front Loader Washer
    An OE code indicates that the washer was unable to drain the water. The maincauses for this error code are: * Clogged drain pump filter * Kinked drain hoseA clogged drain pump filter is one of the main causes of an OE error codeappearing on...
  • Video Contents
    Operation
    [Video]LG Washer & Dryer - Smart Diagnosis Operation
    [Video]LG Washer & Dryer - Smart Diagnosis Operation
  • Document Contents
    Operation
    [ThinQ] Does my LG product support 5Ghz Wi-Fi via router?
    How to Use LG ThinQ■ 5GHz Wi-Fi not supported - LG products and ThinQ app only supports 2.4GHz Wi-Fi frequency band viarouter. (Supports only 2.4GHz frequency for wireless network)* Does not support 5GHz wireless frequency band
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